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Clinical Specialist

2 months ago

Houston, Texas, United States Rep-Lite Full time
Job Title: Clinical Specialist - Medical Device

At Rep-Lite, we're revolutionizing front-line care with our innovative handheld imaging platform. As a Clinical Specialist, you'll play a crucial role in empowering healthcare professionals to make informed decisions about patient care.

Key Responsibilities:
  • Provide on-site support and education to healthcare professionals on the safe and proficient operation of our device.
  • Customize and configure device setups according to company guidelines and customer needs.
  • Conduct end-user training sessions and in-services to ensure optimal use and understanding of the device.
  • Offer proactive solutions to customer needs and escalate concerns as necessary to ensure satisfaction.
  • Collaborate with Territory Managers and complete required documentation to ensure a seamless experience for our clients.
Requirements:
  • Healthcare background with current skills as a Nurse, NP, PA, or other Allied Health professional.
  • Minimum of 2 years in frontline care or a specialty clinic (acute, post-acute, or clinic setting).
  • Strong customer service mindset with high initiative, accountability, and professionalism.
  • Technical proficiency with Windows, MS Office Suite applications, and networks.
  • Strong communication, presentation, training, and interpersonal skills.
  • Bilingual in Spanish/English is a plus.
Travel Requirements:
  • Flexibility to travel overnight and work across multiple accounts within a territory, sometimes with short notice.
  • Must reside within 1 hour of a major US airport and have reliable transportation for assignments 2-4 hours from home.

Rep-Lite is an equal opportunity employer and welcomes applications from diverse candidates. If you're passionate about delivering exceptional customer service and have a strong background in healthcare, we encourage you to apply.