Administrative Assistant

2 weeks ago

Glendale, United States 360 Behavioral Health Full time

**Who are we?**

At 360 Behavioral Health, we take pride in our long-standing commitment to providing exceptional care for individuals impacted by autism and other developmental delays. With over three decades of expertise, we are one of the original and most established Applied Behavior Analysis (ABA)-based behavioral health services authorities. Today, 360 Behavioral Health is one of the top ABA, enhanced personal assistance and respite providers in the United States. The commitment, dedication, and approach to care that guided our founders when they opened their doors continues to guide all we do today. Our devotion to their philosophy landed us on the list for “The 5 Best ABA Therapy Providers for 2023”, and to us being labeled as a certified “Best Place To Work”

**What would this role do?**

The Administrative Assistant plays a critical role in guiding the professional growth of our team, from clinician skill development to leadership enrichment. This position will support the efforts of the entire local office staff and will work as a team to provide exceptional care to everyone that is served.

**Role Responsibilities**
- Manage the Client electronic records system. (e.g. Assigning Providers, updating client information, uploading documents, adding notes)
- Support all Administrative and Clinical Teams.
- Ensure understanding, implementation, and reinforcement of all company policies and procedures.
- Support the training team assigning training, scheduling, and set up. (e.g. CPI)
- Track and maintain office supply orders.
- Attend and/or run recurring or scheduled meetings (i.e. staff meetings, administrative meetings)
- Manage the Client documents including but not limited to client service agreements, and special incident reports.
- Support for internal and external audits.
- Ensuring that the company’s “zero tolerance policy” is understood, implemented, and reinforced in the region.
- Ensuring that Health Insurance Portability and Accountability Act (HIPPA) compliance is understood and reinforced in the region.
- Complying with all Mandated Reporting Laws and Regulations

**Staff Support Duties**
- Provide comprehensive support to all company staff, addressing their various needs promptly and effectively.
- Collect staff documentation and provide it to the People Operations department for internal filing.
- Ensure all staff are in compliance with Company requirements (Credentialing, certifications, etc.).
- Track and maintain data sets within spreadsheets, ensuring accuracy and organization. This includes but is not limited: incomplete sessions, schedule changes, and billable hours.
- Conduct schedule changes in the electronic portal. (e.g. add, change, and communicate changes to a permanent schedule).

**NON - ESSENTIAL FUNCTIONS AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO**:

- Complete all duties and/or special projects assigned by leaders and/or the business.
- Assist with People Operations initiatives as assigned.
- Assist with administrative team duties as assigned.
- Ensure regulatory compliance with insurance protocols, HIPPA, and other federal, state, and local regulations.
- Participating in team meetings, trainings, and professional development opportunities.
- Providing support for any office needs, if necessary, to run the office more efficiently.

**Must Haves**
- Minimum high school diploma or GED
- Office experience with 1+ year preferred.
- Computer savvy with thorough knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Self-motivated, responsible, honest, and articulate.
- Excellent organizational, communications, and time management skills.
- Customer service focus-with a professional demeanor, boundaries, and composure.
- Ability to politely interact with individuals and families from diverse backgrounds.

**What we offer**
- **Competitive compensation (we value transparency) $17.00-$19.00/Hourly**:

- **Monday
- Friday 10:30am-6:30pm. Saturday's 8:00am-1:00pm
- On Site**:

- Student loan repayment assistance for eligible roles
- Bonus program(s) for eligible roles
- Career development and advancement opportunities
- Flexible scheduling
- Great and fun company culture
- Expansive Health, Vision, and Dental plans for our full-time partners
- 401(K) retirement savings program
- Mileage and phone reimbursement
- And so much more

360 Behavioral Health is an equal opportunity employer. If anyone is unable to fully access any portion of the 360 Behavioral Health on-line system, we are committed to providing reasonable accommodations. Please contact us at 855-360-4437 for assistance.

**EEO/Minorities/Females/Disabled/Veterans**

**Americans With Disabilities Act**

**Experience**: Required
- 1 year(s): Office Experience

**Education**: Required
- High School or better

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