Customer Service Representative at Lutes Property

4 weeks ago

Ladson, United States The Lutes Property Services Company Full time

**Benefits**:

- 401(k) matching
- Bonus based on performance
- Competitive salary
- Health insurance
- Paid time off
- Training & development

**Stop Looking For A Job**

**Why?**
Because we don't have a job for you. We have a career... and a growth opportunity. We're looking for team members who are serious about finding the perfect place where they can shine... excel... and achieve a higher level than they even thought possible.

We're looking for team members who are hungry for growth. We're looking for superstars. We won't settle and we don't want you to settle for "just a job”. If you're ready for more than a job... if you're ready for a CAREER of growth... keep reading...

**Do you want any of these?**
- Make more money: we pay more than most
- Paid training for maintenance technicians
- Paid holidays and wellness days
- Incentive programs
- Amazing 401(k)
- Benefits, including Urgent Care Medical + Dental/Vision and Life insurance
- Quarterly all-company breakfast/luncheon
- Paid uniform and uniform maintenance for maintenance technicians
- A path to build the life-long career you want to build (including paid education

and tons of opportunities to advance)
- ... and all the popcorn you can eat

We have exciting new additions to our benefits program coming soon including educational expenses reimbursements, a paid day off on your birthday, vacation cruise incentives, and a profit
- sharing program

**Who Are We?**
We're Lutes Property Services - Charleston's premier property services company. Lutes Property Services is your one stop shop for commercial-building solutions. Our strengths include maintenance, emergency services, construction, repairs, renovations, and much more. Our team can handle your project, no matter how big, small, or messy - from repairs to full-scale Capital Projects.
- You work hard

We hire career-minded winners, is that you?
- You have a problem solving attitude
- You love working with a team
- You're tech savvy
- You're work-style is flexible

You love to serve others
- You love to challenge yourself and you want to learn and be cross-trained

You understand the importance of serving others (your team members and our customers

**JOB DESCRIPTION**:

- Comfortably handles inbound calls on a multi-line phone system
- Transfers telephone calls and inquiries to the appropriate coworker or department Accurately conveys information about our services and products Schedules service calls for maintenance teams at varying locations.
- Manages changes within the schedule to accommodate customer and LPS needs. Secures accurate information about customer demographics and needs
- Is proactive in all interactions Possesses strong customer service skills Proficient with GSuite programs as well as Microsoft Office.
- Provides support to office administrator and service manager for varying admin tasks including collecting data for metrics, filing, calling vendors, locating products and materials and collections calls as needed.
- Required skills & qualifications:

- Has outstanding interpersonal skills.
- Works well under stress and with changing priorities.
- Maintains composure and responds in a courteous, respectful and professional
- manner
- Is a team player with a positive attitude Has a willingness to learn about the Facility Maintenance industry Proficiency with Google Suite Software Easily learns new programs designed for the services industry

If You're Ready To **STOP** Looking For A Job And **FINALLY** Start Your Best Career click the **_"Apply"_**_ _button now and send us your resume.

All contacts will be confidential. We look forward to fighting for your growth and your livelihood.

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