Health & Wellness Program Coordinator

1 week ago


Newton, United States West Suburban YMCA Full time

The West Suburban YMCA is looking to immediately hire a full-time Personal Trainer/Health and Wellness Coordinator for our Wells Ave location. Competitive pay and great benefits

***:
Under the direction of the Director of Health and Wellness, the Personal Trainer/Health and Wellness Coordinator contributes to the successful operation of the West Suburban YMCA’s Health and Wellness programs including program development, program staff orientation, community relations and financial results. This position will assist in supporting, mentoring and orienting personal trainers to embrace the YMCA culture and spirit, focusing on building relationship skills and superb customer service.

**OUR CULTURE**:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

**MEMBER SERVICE STATEMENT**:
Members are the heart of this organization. They are the reason we exist. Members are the most important visitors we have, whether they visit by mail, phone or in person. They are not statistics and always deserve our respect. No matter what we are hired to do, satisfying members’ needs and wants is everyone’s first and most important responsibility.

**ESSENTIAL FUNCTIONS**:

- Assists in the development and orientation of personal trainers.
- Assists in implementing strategies to ensure that members and/or program participants connect with one another and connect with the YMCA.
- Alongside the Director, monitors monthly revenue goals to assure that revenue targets specific to income-based wellness programs are met and expenses are controlled.
- Active support of our DEIB statement and putting into practice our commitment to equity, diversity, belonging and inclusion. Continue to research, create, recommend and implement strategies to support diversity goals of the organization.
- Ensures operational growth of both youth and adult personal training sessions through program development and expansion and member / program recruitment and retention.
- Mentor and provide an orientation for personal trainers to help understand the YMCA culture and mission. Develops a plan for onboarding new staff in those areas and creates a plan to set them up for success. Facilitates communication and provides leadership. Models relationship-building skills (including Listen First) in all interactions.
- Build diverse and adaptable curriculum for personal training programs and help to train personal trainers on how to execute curriculum to provide consistent, quality sessions.
- Ensures high quality member-focused programs through innovative program development, evaluations and ongoing mentoring of staff.
- Aids in the support of medically based wellness programming such as Livestrong at the YMCA.
- Participate in special events and activities to enhance the member experience and volunteer opportunities.
- Ensure standards are met regarding implementation and oversight for program evaluation. This will guarantee faithfulness to the Y’s cause and a high-quality commitment to YMCA standards and successful financial outcomes.
- In direct member service 30-35 hours per week (i.e. 25 - 30 hours personal training, up to 5 hours of group exercise instruction/small group classes ie. Women and Weights and 5 hours of administration
- assist with staff orientation and training and program development).
- Assist Director and/or Assistant Director with monthly staff trainings for Wellness staff and ensure consistent safety / emergency response training is reviewed and understood by all fitness staff.
- Actively support the Annual Campaign and be a department staff leader towards a successful team achievement.
- Help to promote the marketing and distribution of program information.
- Support the Director and/or Assistant Director in conducting inventory and operating supplies for the department.
- Gather program statistics as requested. Monitor and evaluate the effectiveness of and participation in program. Submit program enrollment data when requested.
- Ensure that all programs under your supervision meet the highest standards of program and member service quality and safety.
- Work in earning LiveStrong certification to help administer LiveStrong at the WSY.
- This is a seven-day/week department and will require a flexible schedule to maintain consistency and delivery of programs and services.
- Perform all other duties as assigned.

**QUALIFICATIONS**:

- Bachelor's degree in human services, social services, recr



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