Diversified Industries Payments Sales Associate
2 weeks ago
**JOB DESCRIPTION**
If you are a strategic thinker and are passionate about delivering solutions to clients, you have found the right team.
The North America Diversified Industries (DI) team within the Corporate & Investment Bank (CIB) is a strategic sales and relationship management focused group that is responsible for owning and managing relationships with large technology companies located in North America. The team works to effectively deliver the firm’s Payments products (treasury services, merchant services, liquidity, working capital & trade, commercial card, transactional FX, escrow, etc.) to our client base.
We are looking for a Payments Sales Associate to join our team. You will be part of our Industrials, Chemicals & Materials (ICM) industry subvertical and will report to an aligned Payments Sales Manager. You will play a critical role in helping to manage and grow the Payments relationships with large ICM clients.
As a Payments Sales Associate you will be responsible for supporting Payments Sales Managers (PSM) with sales efforts on our largest ICM clients and the day-to-day relationship support of clients in the ICM segment. This includes supporting proactive client engagement, collaboration with multiple internal partners, and development of solutions to meet strategic and complex needs of our corporate clients. You will also support key programs such as marketplace creation, corporate treasury, interest rate management, escalated servicing and implementation issues, etc. As such, the role involves working with Merchant Services, Working Capital & Trade, Treasury Services Sales, Corporate Bankers, the Investment Bank and other Product Teams to ensure the appropriate coordination and growth of the defined segments.
**Responsibilities**:
- Sales assistance: help grow the portfolio
- Assist PSM’s with the management of cross-functional/regional deals - support new bids by coordinating with product partners to develop solutions, understand/build pricing and profitability models, support RFP/RFI submissions, prepare client research, pitch materials, etc.
- Gain a firm understanding of clients Treasury and Payments objectives and build a deep understanding of ICM clients, including understanding complex liquidity and payments structures
- Develop account plans, briefing memos and support relationship reviews in partnership with the client service organization; understand the client's account structure, cash flow, product usage and global setup
- Develop strong relationships within client’s Treasury organizations - anticipate client needs/challenges and proactively engage appropriate J.P. Morgan Payments partners to develop comprehensive solutions
- Account management assistance: support and maintain existing business through high level of client satisfaction.
- Coordinate/negotiate KYC and onboarding documentation, internal credit processes, and help manage seamless integration with implementation partners - engage appropriate escalation points where necessary to meet client needs while managing expectations
- Review and analyze transactional data to identify key trends, risks, pricing/billing inefficiencies and conduct pricing analysis and provide go forward strategy/recommendations
- Think outside the box, identify new ways to advance team wide initiatives, and contribute as the voice of the client in cross-functional partner engagement to ensure alignment with broader firm wide interests and the client’s objectives
**Qualifications, capabilities, and skills**
- 2 + years experience in cash management, transaction banking, merchant acquiring or related field
- Strong verbal and written communication skills with the ability to synthesize complex problems into concise conclusions
- Goal driven with the ability to foster innovation and solve problems creatively
- Strong time management, organizational and planning skills and ability to manage multiple priorities concurrently with keen attention to follow-up coordination
- Ability to mobilize internal networks and resources
- Must be proficient in Excel, Word and PowerPoint
- BA/BS
**Preferred qualifications, capabilities, and skills**
- Investment banking, commercial banking, or management consulting experience
- Ability to create basic mock ups with Figma or similar design tools
- Understanding (or desire to learn) of basic technical concepts such as APIs, open-source software, SQL and common developer tools
**ABOUT US**
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package inclu
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