Sr. Payments Product Manager

2 weeks ago


Jersey City NJ, United States Royal Bank of Canada Full time

Job SummaryActs as the representative of stakeholders to manage product backlogs and review sprints outcomes to ensure the business success of scrum software development projects. Applies extensive, in-depth knowledge, skills, and practices to perform complex assignments.Job DescriptionWhat is the opportunity?The Sr Payment Product Manager within RBC Capital Markets US Cash Management team will be responsible for leading the end to end ACH payment product development life cycle, including working with the product leadership to establish product vision, strategy and roadmap. Sr. Product Manager is also responsible for define, prioritize and implement payment products across all rails for the US cash management to deliver client backed digital first solutions. The Sr. product manager will operate with the agile delivery approach and work collaboratively with squads/teams across engineering, operations, sales, legal, compliance, risk and strategic vendors deliver innovative and best in class outcome.What will you do?Contribute to establishing the vision and the road map for Cash Management payment products including ACH, Fedwire, Checks, RTP, cross currency (FX) payment. Acts as the voice of the client in product and workflow design, gathering direct feedback from customers on the future feature roadmapParticipate client discussion and advise client solution related to payment products with focus on ACH. Lead ACH payment development following the strategy and roadmap in the agile delivery environment, including but not limited to drafting, grooming and prioritizing user stories backlog, business process mapping. Support FUT, SIT and UAT and production release.Collaborate with Design team to product service design blue print that is guided by the north star approach.Collaborate with cross divisional teams such as operations, legal, compliance and risk where required to progress the product development and product launch.Contribute to the Go-to-Market readiness for product roll outs, such as providing training and support to teams in Operations, Client Services, Sales and other functional areasEvaluating processes and resources to identify potential limitations in product. Modifying designs to maximize client adoption and product quality.Stay current or participate industry forum where necessary such as AFP and Nacha conference (remote or in person) where required to gain industry and client insight and support of future and emerging products development.What do you need to succeed?10+ years of working experience in financial industry, preferably Cash Management or Transaction Banking.5+ years of in depth knowledge in ACH payment product and other domestic payment products such as check issuance and remote deposit.3+ years of experience in hand on agile development in a product owner role, including creating user stories, backlog refinement. Ability to work with JIRA in agile squad structure. Ability to product business process mapsIn depth knowledge in ISO and Nacha payment formats. Familiar with legal and compliance obligation related to Nacha guidelines and other regulations related to ACHClient centric and innovative mindset in product design. Must be a team player who works well with technical and non-technical resources. Startup mindset (comfortable with quick pace, quick change, ambiguities)Strong organizational skills,A "can do" attitude; Good oral and written communication skills and the ability to clearly articulate to all project members and stakeholders; Must be able to see tasks through to completion without significant guidance.Experience in building web-based payment product; A good understanding of innovative technologies and current technology trends; Working knowledge in digital channel product knowledge such as host to host, API, SWIFT and TMS/ERP integrationWorking knowledge in the pricing strategy for payment product in the industryWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workOpportunities to building close relationships with clientsThe good-faith expected salary range for the above position is $150,000-$200,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs.  This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:·       Drives RBC’s high performance culture·       Enables collective achievement of our strategic goals·       Generates sustainable shareholder returns and above market shareholder valueJob SkillsAgile Product Development, Automated Clearing House (ACH) Payments, Communication, Customer Service, Customer Success, Decision Making, Digital Payments, Group Problem Solving, Leadership, Long Term Planning, Payment Handling, Payment Operations, Payment Services, Payments Industry, Teamwork, Time ManagementAdditional Job DetailsAddress:GOLDMAN SACHS TOWER, 30 HUDSON STREET:JERSEY CITYCity:Jersey CityCountry:United States of AmericaWork hours/week:40Employment Type:Full timePlatform:Capital MarketsJob Type:RegularPay Type:SalariedPosted Date:2024-03-12Application Deadline:2024-05-30Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.​​​​​​​We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.Job SummaryJob number: R-0000081722Date posted : 2024-05-02Profession: Strategy | Project & Program ManagementEmployment type: Full time



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