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Coffee Operations Manager

3 months ago

New York, United States Sodexo Full time

Unit Description:
**The Good Eating Company **has an exciting opportunity for a **Coffee** **Operations Manager **to support a leading Tech Company in New York City. As the operations manager, you will be responsible for assisting with cafe operations including scheduling, ordering product, inventory, training, service standards, financial reporting, and guest and client interaction. Our cafes will offer an excellent, specialty coffee experience complementary for the client's employees
- have oversight of daily food operations and deliver a high-quality product
- achieve company and client financial targets and goals
- develop and maintain client and customer relationships
- prior experience with hiring, training and scheduling staff
- motivate, coach, mentor and develop frontline staff
- have a strong background and understanding of specialty coffee, barista skills, and coffee production
- have a strong background in hospitality, and a genuine approach to sharing that passion with the staff and client
- have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization
- possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service
- both front and back of house, in addition to food/bar/beverage service, superb guest relations abilities are the key to success of this operation
- have strong communication skills, flexibility and adaptability in a fast and frequently changing environment
- exhibit flexibility to take on additional responsibilities as needed
- demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs

BENEFITS: We offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

What We Offer:
Qualifications & Requirements:
Basic Education Requirement - Associate's Degree or equivalent experience

Basic Management Experience - 2 years

Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.