Technical Supervisor

2 weeks ago

Arlington Heights, United States HARTFORD TECHNOLOGY RENTALS Full time

**Technician: Computer Equipment - Arlington Heights, IL**

**Are you looking for great pay & benefits, training, and opportunity for advancement? Are you the “computer guy” everyone goes to and has experience with troubleshooting and maintenance?**

Hartford Technology Rentals has an immediate opening for a full-time Technician for computer equipment in our Arlington Heights IL office. We offer a great work environment, competitive pay, and a comprehensive benefit package (see below for benefits).

In this hands-on technical role, you prepare, check, and maintain Hartford computer equipment for orders.

**Primary Duties**:

- Pick, prepare, test, and scan equipment for outbound orders
- Communication with sales and client to ensure proper configuration of equipment
- Provide exceptional customer support for clients
- Perform Quality Control (QC) procedures on returning equipment
- Accurately audit missing or damaged equipment
- Clean and maintain equipment to a presentable state
- Restock equipment back on shelves & in cabinets
- Maintain a safe, organized, and clean work environment to ensure safety and efficiency
- Assist in other areas of the lab and warehouse as needed
- Perform additional duties as assigned, including occasional equipment deliveries and pick ups

**Minimum Qualifications**:

- Any combination of education, experience, and training equivalent to graduation from high school or a GED
- Experience working with a variety of IT-related devices including Windows & Apple laptops and PCs, Apple & Android tablets and phones, VR devices, multi-function office machines & printers, and document & wide-format scanners.
- Strong technical skills and basic understanding of IP and Wi-Fi networks and hardware
- Valid driver’s license
- Ability to lift fifty pounds

**Preferred Qualifications**:

- Basic knowledge in set-up, operation, and troubleshooting IT equipment
- Proficient in Microsoft Office suite
- Equipment knowledge or ability to learn in disciplines other than IT
- Advanced troubleshooting and equipment repair skills

**Selection Procedure**:

- Phone or virtual interview followed by an in-person interview
- All job offers are contingent upon satisfactory background check results
- All qualified applicants will be contacted regarding next steps in the hiring process

**Benefits**

At Hartford Technology Rentals, we offer a competitive total compensation package including:

- Medical
- Dental
- Paid time off
- Paid holidays
- 401K

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off

Experience level:

- 5 years

Schedule:

- 8 hour shift
- Overtime

**Experience**:

- Customer service: 3 years (required)

Work Location: In person

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