Assistant Director of Technology Services and

2 weeks ago

Arlington Heights, United States High School District 214 Full time

JobID: 4537

**Position Type**:
SUPERVISORY/Supervisor**Date Posted**:
5/15/2024**Location**:
Forest View Educational Center**Date Available**:
07/01/2024**Closing Date**:
06/07/2024**Assistant Director of Technology Services and Support**

The **Assistant Director of Technology Services and Support** is a specialized, technical position which creates plans and finds solutions in a large technology program. This role also assists with and coordinates procedures in implementing future technology. Additionally, this role investigates, researches and tests emerging technologies and provides leadership in developing future use, management, and growth of complex technology systems. Heavy emphasis is placed on technical abilities and interpersonal skills. This role is responsible for supporting all end-user hardware, software and peripheral needs for all students and staff members of Township High School District 214. In coordination with the Assistant Director of Technology Operations this role assists the Director of Technology Services in developing, implementing and maintaining sound technology resources for the District. This role is also responsible for coordinating the technology services teams to support the implementation and maintenance of the District’s technology initiatives.

**SPECIFIC DUTIES**:

- Leads and/or assists with project management of general technology-related initiatives beyond the scope of technology services supervisors and leaders.
- Hires, supervises and evaluates members of the technology services team as directed by the Director of Technology Services.
- Assists with development of procurement documents and processes related to departmental purchases.
- Assists in the monitoring and implementation of the technology budget as it pertains to hardware, software and support needs.
- Manages large and complex district-wide technology projects and rollouts using industry standard project management techniques.
- Provides project management and leadership to staff and external resources in support of established goals and objectives, improved efficiencies, and problem resolution.
- Ensures accomplishment of all objectives in accordance with District policies, procedures, and strategic direction, as well as regulatory standards governing the district.
- Maintains current knowledge of industry and regulatory trends and developments for the District’s technology program.
- Facilitate projects related to the District’s 1:1 initiatives.
- Provides planning and oversight for audio visual projects associated with the technology department; including support for live streamed events as needed.
- Provide planning and oversight for district printer and copy solutions.
- Provide planning and oversight for all hardware purchases and yearly refreshes of hardware needs.
- Collaborate with instructional staff to evaluate, recommend and purchase classroom instructional hardware needs.
- Serve as a liaison between school staff and the support services team in troubleshooting system issues.
- Maintain district help desk solutions and work in coordination with the Assistant Director of Technology Operations to ensure all users needs are being addressed.
- Collaborate with professional development and curriculum and instruction departments in the creation of a training schedule for new hardware and software resources.
- Coordinate services as needed with outside technology support organizations and vendors.
- Evaluates potential security breaches, coordinates response, and recommends corrective actions.
- Maintains technology asset database and supplies inventory for repair and maintenance of district hardware and software.
- Responsible for overseeing security configuration of end-user computing devices in collaboration with Assistant Director of Technology Operations.
- Available to work on an on-call basis as needed to ensure availability of technology and appropriate staffing.
- Collaborates with district and building leadership to ensure equity is infused in practice and remains at the forefront of efforts to disrupt inequities.
- Performs other tasks assigned by the Director of Technology Services.

**QUALIFICATIONS**:

- Bachelor’s Degree in Technology, Computer Science, Information Systems or related field.
- Technical experience and prior management experience preferred.
- Organized and detail oriented, able to manage multiple projects simultaneously.
- Professional in demeanor, excellent verbal and written communication skills, able to relate well with other employees and visitors, and maintain confidentiality.

**LENGTH OF CONTRACT**:Full year**
***
**SALARY RANGE**: Supervisory Grade 6: $105,895 - $132,369; Plus Benefits Package**
- A single page cover letter.
- A resume.
- Three (3) current letters of recommendation.
- "We are an equal opportunity employer and value diversity at our district. We do not discriminate on the basis of race, religion, color, national origin, gender identity,

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