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Assistant Director, Writing Center and Service Desk
4 months ago
**Req Id**:31653**Job Title**:Assistant Director, Writing Center and Service Desk**Join Purdue University Fort Wayne**:
We are currently seeking a full-time and onsite **Assistant Director, Writing Center and Service Desk **for our Library. This position provides weekend and evening managerial support to the building and staff of the Service Desk and Writing Center. The annual salary for this position is $46,800.
**Primary Responsibilities**_:_**
- Supervise, train, support, and manage the Service Desk and Writing Center staff.
- Oversee the day-to-day Service Desk operations, which includes opening and closing, assignment of daily tasks, and taking action to deal with disruptive or problem patrons.
- Facilitate advisor and instructor referrals and alerts for students in need of Writing Center services.
- Performs circulation tasks which includes: working at the service desk, working in the library stacks, making referrals and scheduling appointments for librarians and the Writing Center, and providing general support for patrons.
- Answer directional and mid-level reference questions.
- Coordinate with university departments and faculty to receive and return materials.
- Assist with the marketing, selection, and training of Writing Center consultants and Service Desk student employees.
- Build and maintain excellent relationships with internal and external customers, faculty and staff.
- Collaborate with business team to process payments, address, and resolve applicable library fees.
**Required Qualifications**:
- Bachelor’s degree.
- 3 years of supervisory experience.
- Able to manage day-to-day operations within a department or area.
- Proficiency in word processing, spreadsheets, and database management software.
- Excellent interpersonal and written/verbal communication skills.
- Ability to self-motivate and quickly adapt to a changing environment.
- Ability to work independently and efficiently with a strong attention to detail and accuracy.
- Able to take initiative to solve problems to improve efficiency.
- Ability to move equipment weighing up to 50 pounds.
- The schedule for this position is Mon - Wed 12pm - 9pm, Fri & Sat 8am - 5pm, & Sun 12pm - 9pm. Flexibility in work schedule is required.
**Preferred Qualifications**:
- Completion of English composition, editing, pre-professional writing, or Communications coursework, certificate, or degree, OR Library Science or Library and Information Science coursework or degree.
- Knowledgeable of library databases, electronic resources, and library cataloging rules and standards.
- Experience in a writing center or related employment area within an academic setting.
**Benefits**:
- Free tuition through Purdue University Global.
- Fee remission for a traditional Purdue degree for yourself, your spouse, and your child(ren).
- Insurance starts on first day of employment.
- Generous Paid Time Off - additional PTO in December.
**Additional Information**:
- Resumes and cover letters that contain portraits or personal information will not be considered.
- **Purdue will not sponsor employment authorization for this position.**:
- A background check and misconduct screen will be required for employment in this position.
- FLSA: Exempt (Not Eligible for Overtime).
Purdue Fort Wayne is an EEO/AA employer fully committed to achieving a diverse workforce. All individuals, including minorities, women, persons with disabilities, and protected veterans are encouraged to apply.
**Posting Start Date**:5/9/24
