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Front Desk Associate

2 months ago

West Hartford Connecticut, United States Hebrew Center for Health & Rehabilitation Full time

About the Role:

We are seeking a highly skilled and compassionate Front Desk Associate to join our team at the Hebrew Center for Health & Rehabilitation. As a key member of our front office team, you will play a vital role in providing exceptional customer service and creating a warm and welcoming atmosphere for our residents, families, and visitors.

Key Responsibilities:

  • Greet and assist visitors, residents, and families with warmth and professionalism
  • Manage inquiries and respond to requests in a timely and efficient manner
  • Coordinate appointments, meetings, and resident activities
  • Receive and distribute mail, newspapers, and gifts for residents

What We Offer:

  • A competitive compensation and benefits package
  • Comprehensive training and mentorship
  • Opportunities for professional growth and development
  • A supportive and collaborative work environment
  • The chance to make a meaningful difference in the lives of our residents

Requirements:

  • High school graduate or equivalent preferred
  • Ability to read, write, and comprehend English
  • Excellent interpersonal and communication skills
  • Previous experience in a customer service or front desk role preferred
  • Proficient in using office equipment and computer applications
  • Empathy and understanding towards the needs of residents and their families