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Member Services Coordinator

3 months ago

Grafton, United States Lakeshore REALTORS Association Full time

**About us**

The Lakeshore REALTORS® Association is a 501c(6) corporation, whose mission is to provide services and programs that assist members in the successful conduct of their business, and to help defend the rights of all people to own and transfer real property.

**General Responsibilities**:

- Provide general administrative support to the CEO and accept additional responsibilities, as assigned by CEO. (No responsibilities are assigned by members or volunteers.)
- Administer and prepare materials and conference spaces for director meetings and member events.
- Provide exemplary customer service to members and potential members, and greet any visitors in a polite, professional manner.

**Member Services Responsibilities**:

- Learn and become familiar with all aspects of our association management software.
- Assist in maintaining an accurate member database.
- Provide information about services, programs, and events offered by the organization.
- Answer questions and resolve issues related to membership.
- Assist in planning and managing membership events.
- Assist in the development of marketing materials and campaigns.

**Skills**:

- Willingness to learn
- Flexibility
- Ability to work independently
- Strong sense of customer service
- Understanding of cloud-based systems
- Familiarity with Microsoft Office, Google Docs, Canva and Apple computers
- Some knowledge of the real estate industry would be helpful, but not necessary

**Hours and Compensation**:
**Benefits**:

- Flexible schedule
- On-the-job training

Work setting:

- Office
- Casual environment
- Occasional offsite events
- Once established, a hybrid schedule is possible

**Job Type**: Part-time

Pay: From $16.00 per hour

Expected hours: 10 - 12 per week

Weekly day range:

- Monday to Friday

Work setting:

- In-person

Ability to Commute:

- Grafton, WI 53024 (required)

Work Location: In person