Csr - Customer Service Representative
2 weeks ago
**Job description**
**Are you looking for a long-term customer service career?** InTech Direct, a Buffalo Grove, Illinois Company, has been helping customers create memorable, quality gift cards for over 25 years. Our client list includes Target, Home Depot, and Amazon, to name a few. We have achieved this with proprietary technologies, knowledgeable staff, and innovative drive. Due to growing business needs, we have a career opportunity for an experienced customer service representative.
Each day, InTech Direct offers a variety of activities focused on customer interactions. Our Company has a flat, collaborative, respectful structure, and employees are encouraged to ask questions and share ideas. Our Company is proud of its average employee tenure of 15+ years.
- Attention to detail.
- Excellent written and verbal communication skills.
- Familiarity with Excel, Visio, QuickBooks, or similar spreadsheet products.
- Experienced in defining and supporting customer needs.
- Willingness to perform other work as necessary.
Work Hours: 8:30 - 4:30 pm, 30-minute lunch.
Job Location: onsite / non-remote
Pay: $45,000.00 - $50,000.00 per year
**Benefits**:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- Under 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Commute:
- Buffalo Grove, IL 60089 (preferred)
Work Location: In person
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