Csr - Customer Service Representative

2 weeks ago


Buffalo Grove, United States InTech Direct Full time

**Job description**
**Are you looking for a long-term customer service career?** InTech Direct, a Buffalo Grove, Illinois Company, has been helping customers create memorable, quality gift cards for over 25 years. Our client list includes Target, Home Depot, and Amazon, to name a few. We have achieved this with proprietary technologies, knowledgeable staff, and innovative drive. Due to growing business needs, we have a career opportunity for an experienced customer service representative.

Each day, InTech Direct offers a variety of activities focused on customer interactions. Our Company has a flat, collaborative, respectful structure, and employees are encouraged to ask questions and share ideas. Our Company is proud of its average employee tenure of 15+ years.
- Attention to detail.
- Excellent written and verbal communication skills.
- Familiarity with Excel, Visio, QuickBooks, or similar spreadsheet products.
- Experienced in defining and supporting customer needs.
- Willingness to perform other work as necessary.

Work Hours: 8:30 - 4:30 pm, 30-minute lunch.

Job Location: onsite / non-remote

Pay: $45,000.00 - $50,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance

Experience level:

- Under 1 year

Shift:

- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

Ability to Commute:

- Buffalo Grove, IL 60089 (preferred)

Work Location: In person



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