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Product Specialist Bioinformatics

4 months ago

Carlsbad, United States Thermo Fisher Scientific Full time

**Work Schedule**

Standard (Mon-Fri)

**Environmental Conditions**

Office

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

**Location/Division Specific Information**

Product Specialist Bioinformatics, Clinical Sequencing Division

Remote or Office-based

**Discover Impactful Work**

This Bioinformatics Product Specialist role provides an outstanding opportunity for a qualified bioinformatician with a curiosity about working in product support at a global level to deliver outstanding data analysis support for next-generation sequencing platforms. This role is uniquely positioned within the product management team and provides insight to the product roadmap.

In this role, you will work as a vital link between customers, field support teams, software product managers and internal bioinformatics development teams to resolve issues related to the usage of software products and interpretation of results.

If you are looking to break out of academia and get some experience in the biotechnology industry, this is a phenomenal opportunity to build on your current abilities and learn about how genomics labs across the world analyze next-generation sequencing data.

**A Day in the life**
- Work with our field support colleagues across the world to help our customers with their bioinformatics challenges, with an emphasis on gene panel sequencing. This may include troubleshooting, problem-solving, customizing analysis pipelines to resolve issues and present data in the best light
- Act as a bridge between the field teams and internal development teams to identify and resolve escalated customer cases
- Capture feedback from customers to help the product management team prioritize requirements for future hardware and software development
- Build training materials and run training sessions for our field teams.
- Develop a deep understanding of our software analysis pipelines, algorithms and system set up
- Participate in reviewing pre-release software

**Keys to Success**

**Education**
- BS required in bioinformatics, molecular biology, biochemistry, computer science or equivalent, Masters or PhD (preferred)

**Experience**
- Previous experience in data analysis of next-generation sequencing data is required

**Knowledge, Skills and Abilities**
- Ability to present bioinformatics issues and solutions to audiences with varying levels of experience is critical.
- Previous experience working with customers would be a distinct advantage.
- Previous experience using Linux and writing scripts or other code would be an advantage
- Looking for a self-starter who is comfortable working in a fast-paced interdisciplinary team

**Benefits**

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation

**Compensation and Benefits**

The salary range estimated for this position based in California is $100,000.00-$130,000.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short
- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount