Program Technician Ii

3 weeks ago

San Francisco County CA, United States Department of Public Health Full time

The California Department of Public Health, Center for Health Care Quality has an immediate opening for a Surveyor Technician (Program Technician II).

As a Surveyor Technician at CHCQ, you play a crucial role in assessing and maintaining healthcare standards. Together, we strive to ensure that California’s receive top-notch healthcare by maintaining the highest quality standards and fostering a culture of continuous improvement. By leveraging your technical expertise, you’ll contribute to the center’s mission of upholding the highest quality of care and safeguarding public health across California.

Your responsibilities would include:

- Entering survey renewal information into various systems and platforms.
- Fielding inquires through various communication channels from facilities, patients, families, and other agencies.
- Process surveys for different health facilities
- Responsible for all areas of processing, including cover letters and surveys.
- Scans, copies, redacts, and mails a variety of documents to different recipients.
- Establishes licensed and unlicensed facility files in Electronic Licensing Management System (ELMS).
- Using various systems to produce different reports for Licensing and Certification (L&C) and other public agencies.
- Entering and managing certification records in ASPEN system.

A hybrid telework schedule may be available for this position, in accordance with CDPH’s Telework Policy and Procedures.

**Please let us know how you heard about our position by taking this brief survey**:
**The salary information listed on this advertisement may not reflect recent salary increases from salary adjustments or changes in the fiscal year.**

You will find additional information about the job in the **Duty Statement**.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
- PROGRAM TECHNICIAN II

Additional Documents
- Job Application Package Checklist
- Duty Statement

Position Details

**Job Code #**:

- JC-429176
- **Position #(s)**:

- 580-851-9928-013
- **Working Title**:
**Surveyor Technician**

**Classification**:

- PROGRAM TECHNICIAN II
$3,613.00 - $4,528.00
- **# of Positions**:

- 1
- **Work Location**:

- San Francisco County
- **Telework**:

- Hybrid
- **Job Type**:

- Permanent, Full Time
- Department Information

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.
- The Center for Health Care Quality (CHCQ) at the California Department of Public Health (CPDH) focuses on ensuring and enhancing healthcare standard. Our programs encompass regulatory oversight, quality assessment, and collaboration with healthcare providers to safeguard public health. We strive to optimize patient care by implementing policies, conducting inspections, and fostering continuous improvement in healthcare delivery across the state. CHCQ also oversees the certification of nurse assistants, home health aides, hemodialysis technicians, and the licensing of nursing home administrators.
- Special Requirements
- Application Instructions

Final Filing Date: 5/9/2024
- **Who May Apply**
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
- **How To Apply**
- **Address for Mailing Application Packages**
Department of Public Health
-Attn: Classification & Certification Unit
-P.O. Box 997378
-MS 1700-1702
-Sacramento, CA 95899-7378

**Address for Drop-Off Application Packages**
Department of Public Health
-Classification & Certification Unit
-1615 Capitol Avenue Suite 73.430
-Sacramento, CA 95814
-08:00 AM - 05:00 PM

**Required Application Package Documents**
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications
- Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications
Experience providing support to multiple staff members and managing a wide range of duties with differing priorities and deadlines.
- Ability to analyze survey data, interpret findings, and provide recommendations.
- Attention to detail is crucial in surveying to ensure accurate data collection and reporting.
- Familiarity with relevant regu

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