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Collections Specialist
3 months ago
'''Duties'''
- Contact individuals or businesses to collect outstanding debts
- Negotiate payment plans and settlements with debtors
- Maintain accurate and up-to-date records of all collection activities
- Follow legal and ethical guidelines in debt collection practices
- Utilize telemarketing techniques to reach debtors and discuss payment options
- Provide excellent customer service while resolving payment issues
'''Qualifications'''
- Strong knowledge of ICD-10 coding and medical terminology
- Familiarity with revenue cycle management and financial concepts
- Experience in negotiating payment arrangements with debtors
- Proficient in accounts payable and accounts receivable processes
- Knowledge of medical billing procedures and account reconciliation
- Excellent communication and interpersonal skills
- Ability to work independently and meet collection targets
Note: Prior experience as a Collection Agent or in a similar role is preferred.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
**Job Types**: Part-time, Contract
Pay: $19.17 - $20.38 per hour
Expected hours: 5 - 20 per week
**Benefits**:
- 401(k)
- Flexible schedule
- Health insurance
- Work from home
Weekly day range:
- Monday to Friday
Work setting:
- Remote
**Experience**:
- medical collections: 5 years (required)
- medical billing: 10 years (required)
**Location**:
- Queens, NY (required)
Work Location: Remote