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Customer Solutions Coordinator

3 months ago


Port Orange, United States US Foods, Inc. Full time

**We help you make it** **US FOODS®** is one of the largest food distributors with a culture and Company with a history of promotion from within and unlimited career growth opportunities w/ ongoing job skills and leadership development training.

**US FOODS®** has a lot to offer:

- ** US FOODS®** is the company built on YOU Matter, where your hard work is rewarded
- We are committed to compensation, and benefits that respect, and reward our employees for their dedication and hard work
- Paid Training AND Paid Overtime
- Service recognition and employee rewards
- Excellent Leadership

Schedule: Monday - Friday, 8:00 am - 4:30 pm

Pay: $25.00

ESSENTIAL DUTIES AND RESPONSIBILITIES
- Coordinates and offers strategic insight to all aspects of New Customer Onboarding and lead assignment
- Identifies and analyzes at-risk customers, serving as key contact for the Save Our Sales (SOS) process and Net Promoter Score
- Provides area reporting and analysis specific to new business and lost business
- Active participant in Core Team Meetings and Routines
- Audit programs for accurate sales information
- Administers SOUS and ExpandShare user access
- Other responsibilities as required

RELATIONSHIPS

Internal: Work closely with the Area Director of Sales Support, Area Vice Presidents of National Sales, Area Vice Presidents of Local Sales, Regional Sales Managers, District Sales Managers, with some interaction with TMs, drivers, transportation, revenue management and others.

QUALIFICATIONS

Education/Training: High School diploma or equivalent required. Bachelor’s degree preferred.

Related Experience/Requirements: Applied experience in the collection and analysis of data, as well as formulating plans and activities based on that analysis, preferably in a sales environment.

Knowledge/Skills/Abilities:

- Must be able to effectively prioritize multiple assignments in an organized manner, effectively completing assignments in a fast-paced environment, within a timely manner.
- Excellent organizational skills required.
- Proficient knowledge of Microsoft Word, PowerPoint, Outlook and Excel required.
- Must be able to establish and maintain a broad knowledge of the US Foods business and the operational essentials that impact our results.
- Salesforce software experience preferred

Physical Requirements: Must be able to sit and stand for long periods of time

**EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status