Front Desk Associate
3 weeks ago
**Job Title**: Front Desk Associate
**Location**: Santa Ana, CA
**Company**: Hat Box Find
We are seeking a friendly, organized, and customer-focused Front Desk Associate to join our team. The Front Desk Associate will be the first point of contact for our clients and visitors, providing exceptional service and administrative support. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
**Responsibilities**:
Greet and welcome clients, visitors, and guests with a positive attitude.
Answer phone calls, take messages, and redirect calls as needed.
Schedule appointments and maintain appointment calendars.
Assist with administrative tasks such as filing, photocopying, and data entry.
Ensure the front desk area is clean, organized, and stocked with necessary supplies.
Collaborate with other team members to ensure smooth operations and excellent customer service.
Handle customer complaints or concerns with professionalism and efficiency.
Follow company policies and procedures at all times.
**Requirements**:
High school diploma or equivalent.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Ability to multitask and prioritize tasks effectively.
Professional appearance and demeanor.
Familiarity with basic office equipment (e.g., multi-line phone systems, printers).
Flexibility to work shifts including evenings and weekends, if required.
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