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Customer Service Representative

4 months ago

Brownsville, United States National Exchange Bank & Trust Full time

**Why NEBAT?**

**_ Trusted. Genuine. Successful._** National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development.

**Position Summary**

As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day.

**As a Customer Service Representative, you will spend time**:

- Providing guidance to help customers make decisions about their financial needs.
- Completing teller transactions including cashing checks, processing deposits, and withdrawals.
- Offering appropriate bank products and services.
- Balancing and maintaining a cash drawer with accuracy and attention to detail.

**Essential Knowledge & Skills**

The following skills are needed to be successful in your banking career as a Customer Service Representative:

- Interpersonal skills necessary to relate to and empathize with customers and coworkers to maintain a friendly demeanor throughout the day.
- Be able to operate standard office, and bank equipment and required software including Microsoft Word, Excel, Outlook, and Teams.
- A high school diploma or equivalent.

**Benefits Offered**

National Exchange Bank & Trust offers a competitive benefit package for both Full-Time and Part-Time employees including:

- Health, Dental, and Vision Insurance
- Health Savings Account with Employer Contributions
- Short and Long Term Disability
- Employer Paid Life and AD&D Insurance
- Voluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance
- 401(k) with Employer Match & Profit Sharing
- Paid Time Off
- Flexible scheduling
- Education Assistance Program
- Product & Service Discounts & more