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Operations Manager
4 months ago
Description of the Position:
The Operations Manager supports the Distribution Center Manager in maintaining efficient
warehousing, distribution and packaging operations in accordance with company and customer
requirements. This position involves a high level of customer interaction and is accountable for
driving profitability and productivity while maintaining high quality standards. The Operations
Manager is also responsible for promoting a safe environment and monitoring compliance with
safety procedures.
Responsibilities:
- Accomplishes department objectives by managing staff; planning and evaluating
department activities.
- Accountable for ensuring training is completed and records are maintained for a variety of
needs including OSHA, customer, and other audits.
- Manages key operational requirements within the budget and according to customers'
requirements.
- Understands inputs for P&L and customer contract to assist manager in preparing operating
budgets and to manage workforce planning.
**Job Description**:
- Ability to create and maintain a strong working relationship with customers and respond
timely and appropriately within verbal and written communications.
- Facilitates the maintenance of facility and operational equipment, including preventative
maintenance.
- Assists in door checks, alarm security, housekeeping, upkeep of exterior grounds, riser
pressure logs, warehouse temperature, snow removal, and facility security including
guardhouse and key/code authorizations.
- Prepares various quantitative reports as needed.
- Oversight and direct handling of performance reviews, complaints and associate concerns,
productivity management, quality of work and counseling.
- Develops work plans ensuring appropriate staffing levels - managing labor costs, overtime
and retention
- Accountable for ensuring routine trailer inspections, load/unload scheduling, inspections
and yard checks are completed.
- Supports the coordination of floor space and work flow schemes.
- Implements and oversees cross training for associates as needed to maximize associate
effectiveness.
- Assists in coordinating OS&D claims.
- Reviews KPIs and makes recommendations for efficiency improvements to both processes
and associate performance.
- Follow corporate and site-specific Good Manufacturing Practices and correct
noncompliance when observed.
- Follow company corporate and site-specific safety policies and procedures, and correct
noncompliance when observed.
- Other duties as assigned.
Benefits
- Medical, Dental, Vision
- 401(k) with matching program
- Company paid short term disability
- Paid holidays, vacation, and sick time
- Friendly and Open-Door culture
- Salary Range: 77k - 90k
IND123
**Requirements**:
Requirements:
- High School Diploma or GED; Bachelor's degree in business administration, Logistics, Supply
Chain Management or related field a plus; or equivalent combination of experience and
education.
- Five years' experience as a manager in a distribution/warehouse environment.
- Proficiency with Microsoft Excel is required and proficiency with MS Office.
- Must have good knowledge of OSHA and other regulatory statutes governing warehouse
operations.
- Ability to work in a varied, fast-paced environment.
- Experience with Warehouse Management Systems (WMS).
- Ability to work a flexible schedule to meet the operation's needs.
- Strong oral and written skill set.
- Strong organizational skills