Customer Service

2 weeks ago


Anaheim, United States Toplink Full time

**About Us**: We are a leading wholesale distributor of high-quality building materials, serving customers throughout California and out-of-state. We take pride in delivering exceptional products and customer service, and we're looking for a dedicated customer service staff member to join our team.

**Position Overview**:
We are looking for a Customer Service Staff. This individual will play a crucial role in providing excellent service to our customers, including order processing, order verification, shipping coordination, and addressing inquiries.

**Responsibilities**:
l Receive and accurately process customer orders through various channels.

l Enter orders into our system with precision and attention to detail.

l Double-check orders for accuracy when they are prepared and when customers arrive for pickup.

l Coordinate shipping arrangements for customers as needed, ensuring timely and cost-effective delivery.

l Summarize shipping costs and provide this information to the management.

l Address customer inquiries, concerns, and requests promptly and professionally.

**Qualifications**:
l Previous customer service experience is preferred.

l Strong communication skills, both written and verbal.

l Excellent organizational skills and attention to detail.

l Proficiency in computer systems and order processing software.

l Ability to multitask and work efficiently in a fast-paced environment.

l Friendly and customer-focused attitude.

l Problem-solving skills and the ability to handle customer inquiries effectively.

**Benefits**:
l Competitive hourly wage.

l Opportunities for professional growth within the company.

l Employee discounts on our products.

l A supportive and collaborative team environment.

Pay: $19.00 - $22.00 per hour

**Benefits**:

- Paid time off

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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