Staff Services Manager I

3 weeks ago


San Bernardino County CA, United States Department of Transportation Full time

Under the administrative direction of the Deputy District Director, Administration, a Career Executive Appointment (CEA), the District Performance Management Specialist, a Staff Services Manager I (SSM I) Specialist, provides detailed advice and technical guidance to supervisors and managers regarding complex and sensitive disciplinary issues, policy implementation, and employee progressive discipline. The incumbent is responsible for establishing internal policies and procedures, including the implementation of state policies and procedure, to ensure activities are performed consistent with departmental program goals. The District Performance Management Specialist assists with and performs internal investigations involving ethics and other claims/complaints received; ensures timeliness of investigations and delivery; and ensures that the highest legal and ethical standards are met. May represent the district as settlement authority in administrative law hearings. The District Performance Management Specialist must demonstrate a positive attitude and a commitment to providing accurate, timely, and high-level customer service to all internal and external customers, while maintaining complete confidentiality.

**PARF# 08-4-847 JC-428838**

You will find additional information about the job in the **Duty Statement**.

Working Conditions

**Position located in San Bernardino, San Bernardino County**

**Multiple positions **_may _**be filled from this recruitment.**

While at the base of operation, the incumbent will work in a climate-controlled office with natural and artificial lighting, and may experience periodic episodes with office temperature, as the result of fluctuating building temperatures. Incumbent may also be required to travel to and from field office locations throughout the district, including other district office locations, headquarters, and throughout the state. As part of routine job duties and oversight of the business management services program, may be required to work outside regular work hours and to work outdoors where she/he may be exposed to dirt, noise, uneven surfaces, and/or extreme cold or heat.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
- STAFF SERVICES MANAGER I

Additional Documents
- Job Application Package Checklist
- Duty Statement

Position Details

**Job Code #**:

- JC-428838
- **Position #(s)**:

- 908-007-4800-XXX
- **Working Title**:
**District Performance Management Specialist**

**Classification**:

- STAFF SERVICES MANAGER I
$6,760.00 - $8,398.00
- **# of Positions**:

- 1
- **Work Location**:

- San Bernardino County
- **Telework**:

- Hybrid
- **Job Type**:

- Permanent, Full Time
- Department Information

**Caltrans Mission**: Provide a safe and reliable transportation network that serves all people and respects the environment

**Caltrans Vision**: A brighter future for all through a world-class transportation network

**The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not in spite of the diverse attributes of our workforce, but because of our diversity.**

Special Requirements
The District Performance Management Specialist works independently and makes difficult decisions and recommendations that may directly impact others. Please provide a detailed example from your experience when you had to make a difficult decision for a complex problem and explain the steps taken to reach the decision, who was impacted, and what the outcome and resolution were.
- ***

Application Instructions

Final Filing Date: 5/9/2024
- **Who May Apply**
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
- **How To Apply**
- **Address for Mailing Application Packages**
Department of Transportation
-Attn: Caltrans DHR Contact JC-428838
-1750 E. 4th Street, 1st Floor
-Santa Ana, CA 92705

**Address for Drop-Off Application Packages**
Department of Transportation
-Caltrans DHR Contact JC-428838
-1750 E. 4th Street, 1st Floor
-Santa Ana, CA 92705
-Closed on weekends and State holidays.
-08:00 AM - 05:00 PM

**Required Application Package Documents**
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications
**Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.**

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

**Benefits**:



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