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Event Server- Full Time

3 months ago

Chicago, United States Convene Full time

Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing and improving. We welcome applicants from all backgrounds, experiences, abilities and perspectives to join us on this journey._

We’re seeking a Hospitality Service Technician to join our Operations team in Chicago at our 311 West Monroe Property. The Hospitality Service Technician will report directly to the Service Manager/Supervisor.

**What You’ll Do**:
The Hospitality Service Technician will provide genuine anticipatory service to clients and participants in all aspects of hospitality and conference services. In this position, you will interact with our clients and ensure they have a great experience at Convene. You will work in partnership with the Culinary, Production, Technology teams to ensure we are exceeding the expectations of our clients. At all times, the Service Technician is expected to be attentive to our clients’ needs and make them feel welcomed, important, and relaxed. We need someone with excellent communication and interpersonal skills, as well as someone highly motivated and ready to work with others. Our employees carry our Core Values every day: Genuine, Relentless, Integrity, and Teamwork.

Greet all clients with enthusiasm and friendliness

Maintain a warm and friendly demeanor at all timesProvide world-class service, in accordance with our Brand StandardsSet up, replenish, maintain, and breakdown Food and Beverage stationsAccommodate special client needs and last minute requestsDevelop relationships with clientsAccurately answer client questions about culinary and our spaces in a friendly mannerRead, understand, and execute Program Execution OrdersFollow checklists and Standard Operating ProceduresSet up and breakdown conference rooms and refreshing rooms as neededPerform facility maintenanceMaintain safe, clean, organized, and well-stocked work areasResponsible for constant sanitation, organization, and proper food handlingHave full knowledge of menus, recipes, and other pertinent informationPerform opening, mid-shift, and closing duties in accordance with company standardsPerform cleaning duties including: wiping down tables and chairs, cleaning glasses, washing dishes, polishing glass and silverware, making rollupsMaintain a professional appearance at all timesMaintain professional working relationships with teamFollows all Company drink recipes and proceduresProficiently prepares blended and cold drinks provided by the cafeFull knowledge of coffee and tea menuPerform additional duties as assigned

**What We Look For**:
Minimum 2 years server experience

1 year of coffee experience a plusBasic knowledge of food and beverageProven excellent communication and interpersonal skillsProven good organizational skillsMust be highly motivated and ready to lead other team membersProficient in multitaskingFood Hygiene or Food Handling Certificate preferredTIPS Certification preferredFlexible and long hours are sometimes required.Ability to move, carry, push, pull and place objects up to 25 pounds without assistanceAbility to reach overhead and below the kneesAbility to stand, sit, and walk for an extended period of time

**Compensation**:
Full Time Hourly Rate: $21/hour with overtime eligibility

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

**Who We Are**:
**We’re Here For You**:
At Convene, you’ll receive:

- Excellent health coverage for you and your family starting day one
- Medical and insurance navigation support through Eden Health
- Flexible vacation time plus time off for your birthday
- A Holiday closure each year to allow all employees to unplug and recharge
- 401K plan with company matching
- Professional development support
- A chance to be part of a dynamic, growing team
- The opportunity to have a significant impact on your team and the business in the work that you do
- A culture of GRIT (Genuine, Relentless, Integrity and Teamwork)

**About Convene**:
Convene is the leading provider of premium meeting and workday experiences with a global network of venues and flexible office locations. Combining design, technology, and hospitality to elevate today’s modern work experience, Convene creates the spaces and experiences that help teams succeed. With Studio, an all-in-one solution for digitally-enabled events, and 23 locations across the U.S. & London including meeting spaces and flexible workplaces, Convene creates your best day at work, wherever it happens. The company has