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Customer Service Specialist and Administrative

3 months ago

Garden Grove, United States VTA Dental Lab Full time

We are looking for two full-time Customer Service Specialist and an Administrative assistant for our VTA Dental Lab located in Garden Grove. 714-882-4026

**Skills/Requirements needed but not limited to**:

- Ability to **work independently** with **attention to detail** and **problem-solving skills**
- Computer Skills: Microsoft Excel, Word, Outlook, as well as the ability to learn new software quickly
- Excellent Written and Verbal Skills
- Strong organizational and planning skills in a fast-paced environment
- Ability to multi-task and switch tasks mid-project as needed
- Strong Work Ethic
- Excellent time management skills and ability to prioritize work to meet deadlines
- Excellent Customer Service Skills, and Phone Etiquette and Enthusiastic
- Customer service oriented with a positive attitude and works well with a team

**Duties but not limited to**:

- Liasion between dental office and head technician
- Digital scan protocols
- Data entry and invoicing and filing
- Product evaluation
- Tracking cases
- Shipping and Receiving
- Organize office operations & procedures to maintain a professional work environment & functionality at all times
- Assist with quality control procedures for products

**Salary: $36,400 Annually to $42,000 annually ( Depending on Experience)**

**Benefits: 5 Days PTO and 4 paid Holidays**

Pay: $18.00 - $20.00 per hour

Expected hours: 40 - 42 per week

Experience level:

- 3 years

Weekly day range:

- Monday to Friday

Work setting:

- In-person

Ability to Relocate:

- Garden Grove, CA 92843: Relocate before starting work (required)

Work Location: In person