Account Manager
6 days ago
Not just a job, but a career
Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.
Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
About the Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
The Account Manager is responsible for supporting the sales, marketing, and managing project activities for bp and TotalEnergies accounts in North America as well as contributing global business growth as technical perspective. Directs activities associated with the development of strategic global major accounts. Understand account’s business direction, identify their challenges, and contribute to their growth through supplying Yokogawa products/solutions/services. Access global account’s headquarters and local affiliates/subsidiaries to manage and create business opportunities. Contribute to the growth of Yokogawa by playing an active and communicative role as assigned global account manager together with Yokogawa Global Headquarters. Create and maintain a global coverage strategy toward customers in collaboration with key stakeholders in the region and global.
DUTIES/RESULTS
- Develop and enhance the relationship with assigned global account in order to win businesses (projects)
- Direct and lead Yokogawa strategy for global account.
- Coordinate the corporate executive relationship in Japan by understanding the global account culture.
- Align and collaborate with YHQ as well as Yokogawa global affiliates.
- Assist global account manager for annual Account plan and deliver in a timely fashion. It will be updated through a quarterly business review process.
- Create and comply with the Policies, Processes and Programs for Account team members and its supporting members.
- Participate in regular reviews for Account activities to review progress against commitments and forecast.
- Provide timely and accurate business forecasting of accounts.
- Work to ensure timely and thorough administration of current account contracts.
- Provide avenues and viable solutions to resolve first-line account issues. Contact Technical/Product support team for support when necessary.
- Responsible for maximizing Yokogawa products/solutions/services portfolio with account through a “Demand Creation” process.
- Establish and maintain executive relationships at a high level and help to achieve executive level meetings at least once a year.
- Contribute to develop and improve Yokogawa product & solutions based on the account requirement point of view together with Global Headquarters.
- Gather market needs/directions and technical requirements from the global account through visiting/meeting customers as feedback to R&D.
- Lead technical activities (e.g., inquiries, promotions, evaluations, proposals) as the customer point of contact for products and solutions.
- Lead technical problem solving on products and solutions based on customer perspective and strategy.
- Lead the proposal for the mega projects from global major account, preparing proposal organization with account manager and support the sales for the affiliate.
- Perform other duties as assigned.
SPECIFICATIONS
Education: Degree in Engineering or Business, or equivalent experience.
Prior Experience: Minimum of six (6) years business experiences with at least two years major account management in Industrial Automation. Experience in working with multi-cultural environment. Strong process control products knowledge. Extensive knowledge and experience with Yokogawa's products and solutions. Must be a team player.
- Yokogawa wants a Diverse, Equitable and _Inclusive culture._ We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential._
Yokogawa is an Equal Opportun
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