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OEM Strategic Account Manager

4 months ago

Sugar Land, United States Servomex Full time

Do you want to be part of a business that genuinely values entrepreneurialism, innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple industries.

Servomex sensor technology brand, 'Hummingbird Sensing Technology' are the experts in sensor technology for industrial and medical OEM partners. Our innovative, reliable products are manufactured using cutting-edge techniques, providing easy integration and superior performance to our customers.

We are excited to be searching for an exceptional Strategic Account Manager to join our Hummingbird Team covering the US territories. The successful candidate will grow, develop and manage all aspects of OEM sales into the region; delivering sustainable and profitable growth in line with the company's objectives.

A rare opportunity to join our Hummingbird Team and spearhead business growth with our medical and industrial customers by driving forward our world-leading technologies.

About the Opportunity:

  • Managing existing OEM accounts, growing the sales funnel in pursuit of new business, and actively engaging in promoting a 'customer first' business climate.
  • Drive and manage key OEM accounts across the US territories to ensure that their needs are identified, met and exceeded in both the short and the long term.
  • To focus on new business in core markets within the US territories, identifying, qualifying, and developing incremental OEM business opportunities.
  • To coordinate and manage the interface between the relevant contacts within the key accounts and the appropriate Hummingbird colleague(s) to support smooth operation of the day-to-day activities and communications.
  • Work closely with the Hummingbird Team to identify and feedback key market trends to agree and implement appropriate sales and market development strategies.
  • Develop, agree and deliver the annual sales plan highlighting the customer support and other resource requirements to meet the agreed sales objectives.
  • Identify product enhancement and new product development opportunities for Hummingbird products and provide the input required for the preparation of business case proposals.
  • Maintain business records/documentation as detailed in the Hummingbird Standard Work practices documentation.
  • Actively contribute to the annual Spectris Business System (SBS) objectives.
About Your Talent:
  • A proven track record and solid knowledge of account management experience focused within the Medical and/or Industrial sectors.
  • Proven, substantive and progressive experience within account management, sales, business development within an OEM (or closely aligned) business.
  • Successful history of managing and growing key customer relationships.
  • Technically savvy with Salesforce (or similar CRM), MS Office. Experience with SAP would be a distinct advantage.
  • Demonstrated experience and results of working proactively within in a multidisciplined team.
  • Experience, ability and credibility to report and present to peers and management.
  • A driven and highly motivated self-starter, with ability and desire to progress with assigned tasks with minimal supervision to deadlines.
  • Fluent in English (written and verbal).
Key Relationships in this role are with:
  • Management, Sales & Marketing, Quality, Engineering, Research & Development and Supply Chain.
  • Hummingbird colleagues.
  • Customer Applications, Inside Sales and Product Support Teams.
  • Internal and External stakeholders.
Desirable Skills and Experience:
  • Customer Relationship Management ideally using Salesforce.com (SFDC)
  • Experience with SAP.
  • Miller Heiman and/or another strategic selling tool.
  • Willingness to provide application support and understand the technology behind the products sold by Hummingbird.
Essential Qualifications / Education:
  • Engineering / Technical Degree (or equivalent qualification) - or significant, progressive and proven engineering experience with a good level of technical/systems knowledge.
Location: US Remote - with flexibility for US travel (approx. 25% US travel after initial induction phase)

Job Type: Full-Time, Permanent

Work Schedule: Monday - Friday

Remuneration: Competitive salary, generous benefits including:
  • Health, Dental, Vision, Life & Long-term Disability Insurance: available 1st of the month following employment
  • Paid Time Off (PTO)
  • 11 paid holidays and 2 floating holidays
  • Volunteering Day
  • 401(k) with company match
  • Discretionary Bonus
  • Annual Performance Review
  • Opportunities for growth and development through our structured Talent Management System
  • Employee Wellbeing Program
  • Staff Referral Scheme
  • Long Service Awards
  • Global Recognition Scheme
  • Company Events


About Us:

Servomex sensor technology brand, 'Hummingbird Sensing Technology' are the experts in sensor technology for industrial and medical OEM partners. Our innovative, reliable products are manufactured using cutting-edge techniques, bringing easy integration and superior performance to your devices.

Hummingbird Sensing Technology won a Queen's Award in 2022 for Enterprise for International Trade. This accolade was awarded to Hummingbird as it demonstrated significant growth in international trade, part of this growth was attributed to the ways in which Hummingbird responded to the Covid-19 pandemic in order to meet a surge in demand for its sensors as the global need for medical equipment reached an all-time high.

Servomex cares about the health and wellbeing of its employees, developing and maintaining a working environment which promotes and supports both physical and mental wellbeing; encouraging openness, flexibility and a healthy work-life balance. We are also committed to creating a culture of diversity, inclusion and equal opportunities, where every applicant is assessed fairly for employment based solely on merit, where every employee has the opportunity to fulfil their potential and where fairness, inclusion and equal opportunities exist throughout employment.

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A Virtual Tour of Servomex, USA.