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Alumni External Rel Spec 2
3 months ago
Special Instructions for Applicants:
Position Summary:
As an Assistant Director within the UCLA Alumni Career Engagement team, you can expand your social media and technical skills, manage projects with a purpose and provide collaborative input to help us expand and enhance the many services we provide to our alumni. As a vital storyteller of our alumni across industries, you will assist in developing and implementing professional development programs to support the career needs of our alumni at every stage of the career lifecycle. Developing and managing UCLA ONE, our premier online networking platform, you will ensure a high level of customer services, strategy for the platform and serve as a point of contact and connection to the wide variety of our constituents who want to utilize the platform. This is a great opportunity to learn how you can make a difference while expanding your career and honing your relationship, program and project management skills. Explore this and more opportunities and embark on a rewarding career with UCLA.
Salary & Compensation: *UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits. Qualifications:
- Prior experience and/or ability to manage an online community and platform for growth, and creating strategies for continual user acquisition and returning user engagement. (required)
- Experience with expanding online communities, improving user experience, and partner engagement. (required)
- Demonstrated experience in responding to constituent inquiries and concerns in a customer service-oriented or constituent driven environment. (required)
- Experience working with volunteers to build programming and initiatives with demonstrated ability to orient, train, organize and motivate staff and volunteers. (required)
- 1.Demonstrated ability to maintain systems and processes, troubleshoot technical and customer issues, and have an eye for detail to align platform with UCLA brand, look, and feel. (required)
- 2.Highly collaborative with demonstrated interpersonal skills to establish, maintain and expand relationships, partnerships and opportunities as well as interact effectively and diplomatically with a wide variety of internal and external constituents. (required)
- 3.Demonstrated skill in working equally well independently and as part of a large team; ability to follow through on all assignments with mínimal direction and to identify opportunities for process improvements; skill in organizing, developing and executing new projects, programs and initiatives. (required)
- 4.Ability to navigate and utilize social media tools including ability to edit videos for social media; ability to maintain programming in line with social media strategy. (required)
- 5.Excellent oral and written communication skills. (required)
- 6.Creative and resourceful with ability to work effectively in a large, complex and dynamic environment. (required)
- 7.Skill in using judgment in situations requiring independent initiative and tact; ability to handle confidential matters in a discreet and tactful manner. (required)
Education, Licenses, Certifications, & Professional Affiliations:
- Bachelor's Degree from an accredited U.S. college or university. (preferred)
Special Conditions of Employment:
- Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
- Ability to work occasional evenings and/or weekends as required for UCLA and Alumni Association events. (required)
