Staff Services Manager I

2 weeks ago


Los Angeles County CA, United States Department of Alcoholic Beverage Control Full time

**DEPARTMENT STATEMENT**
- The Department of Alcoholic Beverage Control (ABC) is committed to providing the highest level of service and public safety to the people of the State through licensing, education, and enforcement. ABC values diversity at all levels of the organization and is committed to fostering an environment in which employees are welcome and can thrive. Employees at ABC are required to provide exceptional customer service, maintain regular attendance, act with integrity, and be professional and responsive.
- **SUMMARY**
- You will find additional information about the job in the **Duty Statement**.

Working Conditions
- If the employee is working at an alternate work location during telework, they are required to maintain a safe working condition at the approved site, abide by the Departments Telework Policy and Ergonomic Policy, and agree to maintain a distraction-free remote work environment. Further, employees are required to be available through various forms of communication during work hours.
- Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
- STAFF SERVICES MANAGER I

Additional Documents
- Job Application Package Checklist
- Duty Statement

Position Details

**Job Code #**:

- JC-433029
- **Position #(s)**:

- 024-302-4800-XXX
- **Working Title**:
**Staff Services Manager I**

**Classification**:

- STAFF SERVICES MANAGER I
$6,760.00 - $8,398.00
- **# of Positions**:

- 1
- **Work Location**:

- Los Angeles County
- **Telework**:

- Hybrid
- **Job Type**:

- Permanent, Full Time
- **Facility**:

- Monrovia District Office
- Department Information

Position is located at the:
Monrovia District Office
222 E. Huntington Dr. #114
Monrovia, CA 91016

Some classifications offer an alternate exam option for persons with certified disabilities called the Limited Exam and Appointment Program (LEAP). To be eligible to take a LEAP exam, you must certify through California Department of Rehabilitation (DOR).
- To take the Staff Services Manager I exam, please click here.
- Special Requirements
- Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your Examination/Employment Application (STD. 678), resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security number (SSN), birth date, student identification number, driver license number (unless required), photograph, basis of eligibility, examination results, Limited Examination and Appointment Program (LEAP) status, gender, marital status, ethnicity, and age. Confidential information on STD. 678s submitted electronically online, such as SSN, will automatically be redacted upon submission.
Application Instructions

Final Filing Date: 6/3/2024
- **Who May Apply**
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
- **How To Apply**
- **Address for Mailing Application Packages**
Department of Alcoholic Beverage Control
-Attn: Tina Lee
-3927 Lennane Drive, Suite 100
-Sacramento, CA 95834

**Address for Drop-Off Application Packages**
Department of Alcoholic Beverage Control
-Tina Lee
-3927 Lennane Drive, Suite 100
-Sacramento, CA 95834
-08:00 AM - 05:00 PM

**Required Application Package Documents**
- Resume is optional. It may be included, but is not required.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications
Experience engaging external stakeholders to inform policy development and communicating program information to the public.
- Strong organizational and time management skills.
- Ability to analyze and effectively communicate complex policy issues.
- Ability to exercise a high degree of initiative, independence and flexibility.
- Ability to maintain strict confidentiality of information.
- Ability to easily adapt to change and to act effectively under pressure.
- Good judgment, patience, poise, flexibility, tact, reliability, and dependability.
- Ability to gain and maintain cooperative working relationships with internal and external stakeholders.
- Excellent interpersonal skills to deal effectively with sensitive issues.
- Effective verbal and written communication skills.

**Benefits**:

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

**Human Resources Contact**:
Tina Lee
(916) 419-2557

**Hiring Unit Contact**:
Patricia Halpin
(818) 901-5017

Please direct requests for Reasonable Accommodations to the intervi



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