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Program Manager

4 months ago


Los Angeles, United States A Step to Freedom Inc. Full time

**Qualifications**
- Bachelor's (preferred)
- 3 Months of ODR experience (preferred)
- Homeless Housing experience (MANDATORY)

**Full Job Description**

A Step to Freedom is a 501(c)(3) nonprofit organization with a mission to enhance the lives of low-income individuals and families who struggle with social and economic disparities such as homelessness, lack of education, substance abuse, mental illness, and recidivism by providing a safe, supportive, and nurturing environment to break cycles, heal and thrive.

A Step to Freedom is looking to add an Interim Program Manager to our team. This position will be responsible for the oversight of the Interim Housing program. This is a full-time role and will primarily work Monday through Friday, 9am to 6pm. Please note that this is not a remote opportunity.

**Key responsibilities**:

- Oversight of the overall operation of the Interim Housing program and ensuring compliance and outcomes.
- Supervising Interim Housing staff, up to and including case managers, resident aides, custodians, and security.
- Creating an efficient model for screening applicants, minimizing turnover and ensuring collaboration with the SPA 6 Coordinated Entry System (CES).
- Completing program reporting in an accurate and timely manner.
- Ensuring achievement of program performance measures and compliance with all funding contracts.
- Supervising staff to ensure documentation of services provided to program residents. Documentation may include quarterly goal statements, progress toward goal achievement, maintenance of resident case files, and ensuring HMIS data entry and compliance.
- Assisting with presentations, tours, and community awareness to increase knowledge of A Step to Freedom programs and the Interim Housing site.
- Ensuring upkeep and safety of the facility and reporting concerns immediately to the Facilities Manager.
- Working with onsite security, custodial staff, and resident aides to ensure resident compliance and facility upkeep.
- Attending staff meetings, case conferences, and other required meetings as schedule, as well as completing other duties as assigned.
- staff scheduling to ensure full coverage of the site
- Responsibly Managing Staff budget
- Managing site supply inventory
- Manage ADP clock-ins including lunch breaks for staff
- Case Manager oversight
- Partnership with Chef to ensure site nutrition
- Overall site management including daily walk throughs
- Director's check ins
- Management of petty cash
- After hours staff and client resource
- Respond effectively to site maintenance issues
- Advocacy and Development of Staff
- Ensure site is ODR compliant
- Uphold ASF policies and procedures
- Flexibility and willingness to push the organization forward

**We would like to speak with you if**:

- You have a minimum of three years’ experience in staff supervision and administration of a housing program.
- You have extensive experience working with at risk populations.
- You have a demonstrated ability to design, implement, and evaluate housing programs.
- You have a working knowledge of Los Angeles county education, employment, housing, and counseling resources. (not required, but a plus)
- You have a management style characterized by initiative, flexibility, creativity, and strong organizational skills.
- You have a valid California driver’s license and adequate auto insurance.

**About A Step to Freedom**

We offer an inclusive environment where all are empowered to share their diverse perspectives and experiences so we can ultimately be better together. Our policies, practices, programs, activities and decisions regarding employment, hiring, assignment, compensation, and volunteerism are not based on a person’s race, color, sex, age, religion, national origin, mental or physical disability, ancestry, military discharge status, sexual orientation, gender identity or expression, marital status, parental status, housing status, or other protected status.
- A Step to Freedom is an at-will employer, meaning we or our employees have the right to terminate the employment relationship at any time, for any reason, with or without cause._

**Job Type**: Full Time

Pay: $55,000 - $58,000 per year

Schedule:

- 8 hour shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- social services: 2 years (preferred)

Work Location:

- One location

**A Step to Freedom Inc. provided the following inclusive hiring information**:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Pay: $55,000.00 - $60,000.00 per year

**Benefits**:

- 401(k)
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

People with a criminal record are encouraged to apply

**Education**:

- Bachelor's (preferred)

**Experience**:

- Homeless Housing: