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Front Desk Coordinator/receptionist Pt Weekend

3 months ago

Bear Mountain, United States The Spa at Bear Mountain Full time

Spa located in the historic Bear Mountain Inn is looking for a weekend, front desk receptionist (see days below) who is looking for a long term role in a stable and positive environment with opportunity for growth. We are looking for someone that is responsible, friendly and a team player.

Responsibilities include:

- Welcome and greet guests upon arrival and provide a friendly atmosphere
- Working with computer and salon software(will train)
- Making appointments, answering phone calls
- Exceptional customer service skills (personal and over the phone)
- Display a positive, energetic attitude
- Make sure both guests and team members are scheduled efficiently and effectively
- Be willing to take initiative in picking up new tasks
- Ability to multitask
- Effectively communicate sales, promotions, and service options with clients
- Energetic, enthusiastic and motivational.
- Excellent verbal and written skills.
- Responds to complaints, taking any appropriate actions to turn dissatisfied guests into returning guests.
- **Position is for Friday from 4-8, Saturday 11-7 and Sunday 8:30-6.**

**Requirements**:

- Effective and proven leadership and training skills and a strong work ethic
- Minimum of 2+ years in a management position including team management, scheduling, inventory management and customer service
- Spa experience is preferred
- Must have strong sales background.
- Must be confident and positive with excellent communication skills
- Must be analytical and detail-oriented

*Bonus commission on sales.

Hours/Days:

- Friday from 4-8, Saturday 11-7 and Sunday 8:30-6

**Job Type**: Part Time

**Job Type**: Part-time

Pay: $18.00 - $19.00 per hour

**Benefits**:

- Employee discount

Schedule:

- Evening shift
- Weekends as needed

Application Question(s):

- Are you able to work weekends?

**Experience**:

- Spa: 1 year (preferred)

Ability to Commute:

- Bear Mountain, NY 10911 (preferred)

Work Location: In person