Front Desk Associate

2 days ago

Stone Mountain, United States Fitness Connection Full time
Job Details

Job Location
1602-Stone Mountain - Stone Mountain, GA

Description

POSITION SUMMARY

Are you passionate about a fit lifestyle and making everyone around your feel welcome? Are you looking for somewhere that will allow you to grow your passion for both while giving you the opportunity to grow your career? Fitness Connection is hiring for our Front Desk Hospitality team. As a Front Desk teammate at Fitness Connection, you will directly impact the experience of our Club Members and Guests every single day Our Front Desk team creates the energetic and fun environment Fitness Connection is known for, as provided outstanding hospitality and service to ensure that every member feels welcome and important. Your energy, passion, and heart to serve those around you make you perfect for this incredible opportunity.

Qualifications

YOUR DAY TO DAY

FRONT DESK HOSPITALITY

Connecting with our Members and Guests is the highest priority. Every person gets an EPIC greeting and a genuine farewell.

  • Engage all Members/Guests with EPIC greetings & farewells
  • Check each member into the gym using proper check-in procedures
  • Register all guests into the gym using proper registration procedures
  • Answer the telephone promptly with appropriate Fitness Connection verbiage
  • Assist with routing Telephone Inquiries (TI) appropriately
  • Ensure that guests and appointments are directed to the appropriate Fitness Consultant (FC) in a prompt, professional manner
  • Serve as a initial point of contact and communication hub for members, guests and teammates
PROSHOP PRO

We offer incredible drinks, snacks, supplements, and FitCo gear to improve our members' nutrition and their style
  • Promote and sell drinks, bars, supplements and merchandise
  • Meet/ exceed daily and monthly pro shop goals
  • Stock & organize retail offerings as needed
  • Assist with any other operational duties as requested by management
  • Learn about consumable and retail products sold in your location
  • Ensure ProShop area is maintained and monitored throughout the shift
  • Accurately use POS & money handling procedures
MEMBER & CLUB SERVICES

Ensuring that every member experiences the best that Fitness Connection has to offer over the course of their membership drives our day-to-day
  • Complete Member & Guest check-ins and basic Member account inquiries
  • Monitor check-ins to identify delinquent accounts, collect balances and update Member information.
  • Notify a member of club management if Member assistance escalation is needed Keep front desk & entryway neat, clean, & organized
  • Complete opening & closing duties as needed
  • Complete regular club cleaning routines as needed
  • Report any incidences in a timely manner
  • Maintain a positive relationship with the entire club team
  • Support other teammates in achieving their goals
  • Adhere to all company policies and procedures
REQUIREMENTS
  • High School Diploma/GED preferred.
  • Previous experience in Hospitality/Customer Service preferred.
  • Must be able to understand and follow verbal and written instructions and effectively communicate.
  • Must be able to interpret business communications including personal training contracts and pricing packages.
  • Teammate must have excellent verbal and written English language communication skills.
  • Physical demands include, but are not limited to bending, squatting, jumping, running, reaching, walking, hopping, spinning, and kicking and the ability to lift 50 pounds.
  • The ability to move freely in and around obstacles common in gyms. Teammate must be able to move quickly from one work area to another at a moments' notice.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our Front Desk teammates will be enrolled in our EPIC Training Program and expected to successfully complete the program within a designated time frame. Completion of the coursework will require the ability to perform basic math, reading, system technology, and communication skills. Completion of the EPIC Training Program results in a thorough understanding of Fitness Connection's membership system, supplement product knowledge, basic personal training benefits, and other club systems. Front Desk teammates will be expected to apply these skills following training completion.

ABOUT FITNESS CONNECTION

Fitness Connection is a full-service, all-inclusive health club that is quickly expanding with more than 40 locations in North Carolina, Nevada and Texas. We believe in providing an epic fitness experience to all, including under-served communities. That's how we achieve our mission: to change lives by making a healthier lifestyle more accessible. Amenities available to all members include Group Classes in a premiere Group Fitness Studio, a designated Group Cycling Studio, a turf training area with a functional training rig, full-size basketball courts, men and women's locker rooms complete with saunas, and a kid's club with tablets, a mini basketball court and theater, and more.

Fitness Connection is committed to principles of equal opportunity for all applicants and Teammates. The company will make reasonable accommodations for the known physical or mental disability or known medical condition of a Teammate or applicant, consistent with its legal obligations. The company also wishes to participate in a timely, good faith, interactive process with any disabled Teammate or applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodation. Teammates and applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek or occupy by contacting the People Team at dallashr@ fitnessconnection.com.

  • Front Desk Associate

    2 weeks ago

    Stone Mountain, Georgia, United States Crescent Hotels & Resorts Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Crescent Hotels & Resorts. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Key ResponsibilitiesGreet and Register Guests: Welcome guests with...

  • Front Desk Associate

    2 months ago

    Mountain View, United States Art of Problem Solving Full time

    Job DescriptionJob DescriptionAoPS Academy is a program of Art of Problem Solving (AoPS), a global leader in K–12 advanced education. AoPS is on a mission to discover, inspire, and train the great problem solvers of the next generation. Since 2003, AoPS has trained hundreds of thousands of the country's top students through its online school, in-person...

  • Front Desk Ambassador

    3 weeks ago

    Mountain City, Tennessee, United States Dollywood Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Host to join our team at Dollywood Resorts. As a Front Desk Host, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience for all who visit our resorts.Key ResponsibilitiesGuest Services: Welcome guests in a friendly and...

  • Front Desk Associate-Marriott TownePlace Suites

    4 months ago

    Iron Mountain, United States Veridea Group Full time

    Job Summary: The front desk associate's main responsibility is to provide an exceptional guest experience while completing Veridea's sales-related requirements. The successful front desk associate will provide guests with concierge-like, solution-oriented service, while acting as an in-house sales representative. Essential Functions: 1. Act as a concierge...

  • Front Desk Ambassador

    1 week ago

    Mountain City, Tennessee, United States Herschend Family Entertainment Full time

    Front Desk Host Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Host to join our team at Dollywood Parks & Resorts. As a Front Desk Host, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience for all who visit our resorts.Key Responsibilities:Welcome guests in a...

  • Front Desk Associate-Marriott TownePlace Suites

    4 months ago

    Iron Mountain, United States Veridea Group, LLC Full time

    Job DescriptionJob DescriptionJob Summary:The front desk associate's main responsibility is to provide an exceptional guest experience whilecompleting Veridea's sales-related requirements. The successful front desk associate will provide guestswith concierge-like, solution-oriented service, while acting as an in-house sales representative.Essential...

  • Complex Front Desk Agent

    4 weeks ago

    Stone Mountain, United States Crescent Hotels & Resorts Full time

    Description JOB OVERVIEW: Greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet Crescent and brand high standards of quality. ESSENTIAL JOB FUNCTIONS: Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand...

  • Front Desk Agent

    3 weeks ago

    Mountain View, United States The Ameswell Hotel Full time

    Job DescriptionJob DescriptionDescriptionFRONT DESK AGENT - MUST BE AVAILABLE ON WEEKENDS HOURS 230P- 11:00PThe Ameswell Hotel is a company that prides itself on our employees, and we are looking for someone who is equally proud of what they do. This is a challenging yet rewarding position with great opportunities for growth.Do your friends describe you as...

  • Front Desk Associate

    2 weeks ago

    Iron Mountain, Michigan, United States Veridea Group Full time

    Job Summary:The Front Desk Associate's primary responsibility is to provide an exceptional guest experience while meeting Veridea Group's sales-related objectives. The successful candidate will deliver concierge-like, solution-oriented service, acting as an in-house sales representative.Key Responsibilities:Concierge Services: Possess knowledge of the local...

  • Front Desk Agent

    4 months ago

    Pine Mountain, United States Callaway Gardens Full time

    Job DescriptionJob DescriptionJob Title: Front Desk AgentCompany: Callaway GardensLocation: Pine Mountain, GaConnecting man and nature in a way that benefits both. Callaway Gardens is not just a fun place to visit, it's a fun place to work!Callaway Gardens is seeking a highly motivated and customer-focused Front Desk Agent to join our team. This position...

  • Complex Front Desk Agent

    3 months ago

    Stone Mountain, United States Atlanta Evergreen Lakeside Resort Full time

    DescriptionJOB OVERVIEW: Greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet Crescent and brand high standards of quality.ESSENTIAL JOB FUNCTIONS: Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand...

  • Cashier & Front End Services Associate

    5 days ago

    Stone Mountain, Georgia, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Cashier & Front End Services Associate to join our team at Walmart. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service by...

  • Front Desk Coordinator

    5 days ago

    Mountain View, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity for a Front Desk Coordinator in the Museum/Art Gallery/Botanical/Zoo industry based in Mountain View, California. The role involves customer service and administrative duties to ensure smooth operations within our location.Responsibilities:• Oversee the check-in...

  • Medical Assistant Front desk

    4 months ago

    Mountain View, United States Core Health Infusion Center Full time

    Job DescriptionJob DescriptionThe Medical Assistant will provide support to the Physicians , Nurse , and patients through a variety of tasks, including but not limited to patient care management and communication.Job RequirementsEducationHigh School Diploma requiredGraduate of a Medical Assisting Program requiredMedical billing knowledgeWork...

  • Front Desk Receptionist

    2 days ago

    Mountain View, California, United States European Wax Center Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Front Desk Receptionist to join our team at European Wax Center. As a key member of our team, you will be responsible for providing exceptional guest service, ensuring a seamless experience for our clients, and contributing to the overall success of our wax center.Key ResponsibilitiesProvide...

  • Front Desk Coordinator

    3 weeks ago

    Stone Mountain, Georgia, United States IEC CORP GROUP Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Coordinator at our Stone Mountain Campus. As a key member of our campus administration team, you will be responsible for providing exceptional customer service to students, prospective clients, and campus visitors.Key ResponsibilitiesProvide...

  • Cart & Janitorial Associate>

    4 months ago

    Stone Mountain, United States Walmart Full time

    Walmart - 1825 Rockbridge Rd - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as...

  • Cart & Janitorial Associate

    2 weeks ago

    Stone Mountain, United States Walmart Full time

    Walmart - 1825 Rockbridge Rd - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as...

  • Cart & Janitorial Associate>

    4 months ago

    Stone Mountain, United States Walmart Full time

    Walmart - 1825 Rockbridge Rd - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as...

  • Sales Associate

    5 months ago

    Stone Mountain, United States Orangetheory - Franchise #0257 Full time

    Job DescriptionJob DescriptionBe fit. Change lives. Have fun.If you mention fitness within moments of meeting someone...if you encourage friends and family to get off the couch and get active...if you know and enthusiastically share the importance of fitness as a part of a healthy lifestyle -- well, we just may want you to turn your passion for fitness into...