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Front Desk Associate

3 months ago

Brentwood, United States Spring Hill Suites by Marriott Full time

Work Schedule:
TBD during Interview
- Place guest service as your number one priority
- Maintain the highest level of standards in cleanliness and hospitality
- Handle cash transactions with accuracy
- Consistently stand and move for majority of shift
- Work efficiently under fast paced conditions
- Work well with a team
- Stock items for purchase in our guest marketplace
- Maintain a 134-room property
- Fosse experience is a Plus +
- Mission Statement: "Pinnacle Hotels is committed to exceed the expectations of our guests by providing excellent value and first-rate service through personal attention from our enthusiastic and dedicated team members and managers while maintaining the highest return on investments. We can fulfill our commitment because we are devoted to forming relationships with every guest to meet their individual needs to pursue a level of excellence in all that we do by remembering our core values:_
- _Integrity - we will maintain the highest standard of conduct in all our actions_
- _Teamwork - we will work together in all divisions to achieve goals_
- _Individual Worth - we will recognize and respect our fellow team members and guests_
- _Community Outreach - we will strive to enrich the community and give back_

**Qualifications**:

- Customer service experience in a hospitality setting
- Proficiency in front desk operations and guest services
- Strong communication skills and phone etiquette
- Ability to handle multi-line phone systems efficiently
- Previous experience in a hotel environment is preferred
- Knowledge of hotel management practices and night audit procedures

Pay: $16.00 - $17.00 per hour

Expected hours: 40.00 per week

**Benefits**:

- Employee discount
- Referral program

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Overtime
- Weekends as needed

Work setting:

- In-person

**Experience**:

- Hotel experience: 1 year (required)

Ability to Relocate:

- Brentwood, TN 37027: Relocate before starting work (required)

Work Location: In person