Front desk medical receptionist

2 weeks ago

Brentwood, United States Randstad Full time

As a Front Desk Medical Receptionist, you will be the first point of contact for our patients. You will play a crucial role in ensuring a positive patient experience by managing the front desk efficiently and providing excellent customer service. Your responsibilities will include scheduling appointments, managing patient records, handling inquiries, and coordinating with medical staff. Qualifications:

  • High school diploma or equivalent; additional education or certification in medical administration is a plus.
  • Previous experience in a medical office or similar setting preferred.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office and medical office software (e.g., EMR/EHR systems).
  • Ability to handle sensitive information with discretion and professionalism.
salary: $18 - $20 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities
  • Greet and assist patients with a warm and professional demeanor.
  • Schedule and confirm patient appointments, ensuring optimal use of office hours.
  • Answer and direct phone calls, providing information or directing inquiries to the appropriate department.
  • Manage patient check-ins and check-outs, including updating and verifying patient information.
  • Process insurance information and handle billing inquiries.
  • Maintain patient records and ensure confidentiality in compliance with HIPAA regulations.
  • Coordinate with medical staff to ensure smooth patient flow and timely service.
  • Handle administrative tasks such as filing, faxing, and scanning documents.
  • Assist with other duties as needed to support the office team.


Skills Front Desk Front Desk Coordination CPT Codes Data Collection Payment Acceptance Medical Software Medical Billing Filing Basic Medical Terminology Patient Scheduling Receiving Incoming Calls Faxing
Qualifications Years of experience: 2 years Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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