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Dispatch and Customer Support
4 months ago
We are a provider of moving and storage solutions, dedicated to exceptional service and customer satisfaction. We strive to make every move smooth and stress-free for our clients.
**Responsibilities**:
- Provide service information, pricing, and scheduling details.
- Resolve customer complaints professionally.
- Assist with job confirmations and scheduling.
- Help dispatch crews, optimize routes, and monitor job progress.
- Support inventory management and ensure proper item storage.
- Maintain accurate records and documentation.
**Qualifications**:
- Bilingual (English/Spanish) preferred.
- Experience in moving & storage, dispatching, or scheduling is a plus.
- Ability to drive a box truck and forklift is a plus.
- Excellent communication and organizational skills.
- Ability to work independently and as part of a team.
- Proficiency with computer systems for scheduling and dispatching.
**Additional Information**:
- 1099 Position. $15 per hour. Opportunities for advancement and bonuses.
- Flexible hours, including early mornings, late evenings, and weekends.
- Reliable transportation to commute daily to Houston, TX 77045.
- Collaborative and supportive work environment.
Pay: From $16.00 per hour
**Benefits**:
- On-the-job training
Experience level:
- 1 year
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Application Question(s):
- This job is a 1099 position, pays $16 per hour, requires ability to work flexible hours including early mornings, late evenings and Saturdays as the customer need arise. Is this a good fit for you?
- We're located in SW Houston, Zip code 77045. Please check your location before answering this question. Do you have reliable transportation to commute to this location daily?
- Are you bilingual, speaking both English & Spanish fluently?
- How many years experience do you have driving a box truck?
- This job requires you to have computer skills and quickly learn our moving software. How many years experience do you have using Microsoft office, outlook, and software database?
- This job requires excellent communication skills. How many years experience do you have dealing with difficult customers, making tough phone calls, and diffusing tense situations over the phone?
Work Location: In person
