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Clinical Sales Specialist

3 months ago

Washington, United States ZOLL LifeVest Full time

**Locations: Washington, DC; Placeholder, DC, United States of America; Placeholder, VA, United States of America**:
**Itamar**:
At ZOLL, we're passionate about improving patient outcomes and helping save lives.

We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests to aid in the diagnosis of respiratory sleep disorders. Our core product is the WatchPAT®️ family, a revolutionary FDA-cleared portable home sleep apnea test device, that is based on propriety signal and analysis. 80% of patients who have sleep apnea are undiagnosed. We are committed to reach those undiagnosed patients and provide testing to promote wellness and enhance overall quality of life. WatchPAT®️ is commercially available within major markets including the U.S., Japan, and Europe, and is the leading home sleep apnea test in the US. ZOLL Itamar’s corporate headquarters, research and development and manufacturing are located in Israel with U.S. headquarters based in Atlanta, GA.

**Job Summary**

Clinical Sales Specialists engage in clinical selling activities, including delivering the clinical value proposition, advancing customers across a brand belief continuum.
The Clinical Sales Specialist (CSS) is responsible for developing and maintaining account relationships and management of those relationships in relation to Itamar Medical products and services, along with the Regional Sales Managers. The position is responsible for building and maintaining relationships with new and existing customers, and where possible, identifying and expanding opportunities to increase utilization and revenue.

**Essential Functions**
- Work in collaboration with your Region Sales Manager, Cardio Key Account Manager and VA/Gov’t Account Manager to maximize coverage efficiency (pre and post-sale E.g. customer, training needs, needs, wants, wins/losses, etc...) Coordinate potential customer product evaluations and demonstrations with Itamar Region Sales Managers & CSS management.
- Responsible for presales account support including lead generation via customer intelligence, social networking and other methods to store sales opportunities.
- Act as the Client’s Lead for account post sale implementation and execution inclusive of customer training, and project management responsibilities.
- Travel and meet with existing and potential clients (e.g., physicians, physician office groups at hospitals) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how Itamar Medical’s products can help them to achieve their goals.
- Respond to customer needs and complaints with a sense of urgency regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, marketing, technical support) to develop optimal solutions.
- Assist in giving clinical presentations and provide support at trade shows, seminars and/or outside symposiums.
- Understand national, regional and territory sales objectives and quotas aligning with the Regional Sales Managers and overall, Company goals.
- Stay abreast of current clinical and market trends in the sleep/cardio (competitive, product, and communicate new developments to Itamar® colleagues
- Submit all required reports on a timely basis.
- Regularly, timely and accurately maintain Salesforce as needed by Company.

**Required/Preferred Education and Experience**
- BA/BS Degree in Cardiovascular, Life Sciences, Biomedical Engineering, Exercise Physiology or Nursing
preferred
- Experience working with VA hospitals and the VA System and or large managed care organizations (i.e, Kaiser, WellStar) preferred. preferred and
- Two years minimum of CRM or Salesforce experience
required and
- Minimum of 3 (three) years’ work experience in medical device or related field; Sleep preferred and
- Hospital/clinic-based support
preferred and
- Completion of an accredited program/degree in respiratory care preferred.

**Knowledge, Skills and Abilities**
- Successful proven track record with sales projects, assignments and providing clinical and relationship management support to physicians and staff.
- Excellent organization and time-management skills.
- Outstanding ability to multi-task and prioritize work.
- Familiarity with clinical reimbursement, and managed care policies and procedures is highly desirable.
- Above average proficiency in MS Office
- Ability to make good business judgments and decisions with efficiency and effectiveness.
- Travel is required - ability to travel 50% or more.
- Represent Itamar Medical Inc. in a professional manner.
- Maintain a positive attitude and ex