Dispatcher-operations

2 weeks ago


Azusa, United States Dolphin Event Services Full time

**Overview**
- **Dolphin Event Services is a leader in the Event Rental Industry. We provide event services such as dance floors, staging, canopies, tables, chairs, lighting, tableware to all types and sizes of events. Whether a Golf Tournament, University Commencement, Wedding/Reception or Corporate event we are able to supply outstanding products and services to all. Join our experienced team and this exciting industry**_

The Dispatcher is responsible for supervising and coordinating daily operations of our warehouse staff and installation crews to insure our equipment is properly loaded and transported to the proper destinations.The Dispatcher will ensure and improve our freight movement for optimum efficiencies and profitability. The Dispatcher will help schedule our workforce in accordance to our business volume and will oversee vehicle maintenance and rental equipment maintenance.
- Coordinate the movement of our crews, vehicles and equipment for both installation and removal of our event rental equipment.
- Assign employees to appropriate tasks and monitor their progress throughout the day, examine work for accuracy, neatness and conformance with our policies and procedures.
- Communicate with our drivers, customers and internal team members to provide status updates.
- Monitor shipping and receiving activities, ensure accuracy, efficiency and report loss or damage to the carrier.
- Forecast workloads for peak days and seasons and hires staff as necessary with the Operations Manager's approval.
- Assist with fleet management, including scheduling maintenance, repairs and training.
- Oversee truck maintenance and schedules PM with quality vendors, maintains truck service records and arranges for rental trucks as needed.
- Ensure drivers maintain log books, registration and insurance records in each vehicle.
- Maintain accurate records of all dispatch activities.
- Schedule 3rd party transportation for hauling large volume orders, provide costs to Sales staff for billing purposes.
- Develop and maintain a positive work environment with the spirit of cooperation among the workforce
- Ensure the Operations team successfully maintains proper levels of supplies, tools and material handling equipment so our workforce can complete their job tasks and assignments.
- Coordinate with 3rd party vendors for the installation and maintenance of service equipment while maintaining optimal warehouse space.
- Attend weekly Operations meeting with OPs team and senior management to review, discuss and plan for upcoming events and resolve issues.
- Liaison with Sales personnel and Office staff:

- Verify paperwork is turned in by installation crews and is completed accurately. Prepare paperwork to send to office staff for Billing.
- Prepare inbound/outbound shipment paperwork to send to office staff for processing.
- Work with Sales and Office staff to ensure clients are overwhelmingly satisfied with the products and services they've received.

Must be proficient with Mac or PC, demonstrates proficiency with Word and Excel as well as scheduling programs.

**Required Education**:
GED and 3-5 years experience in dispatch/transportation/logistics/warehouse

**Salary + Benefits**

Pay: $20.00 - $24.00 per hour

Expected hours: 40 - 50 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off

Schedule:

- Monday to Friday
- Weekends as needed

Ability to Relocate:

- Azusa, CA 91702: Relocate before starting work (required)

Work Location: In person


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