Operations Specialist

APU is seeking employees who desire to engage in our thriving culture by cultivating community through professional interactions, demonstrating a posture of lifelong learning, and modeling Christ-like character. Working together, employees at APU commit to establishing a university atmosphere that is edifying to God and to one another.

As a member of the School of Nursing Operations Team, the role of Operations Specialist will utilize its expertise to manage complicated internal processes and systems while providing excellent customer service. The SON community comprises students, faculty, staff, administrators, alumni, and health partners across Southern California. The role supports the team’s resource management, compliance administration, information distribution, personnel support, and large event execution.

The school operates on five Southern California campuses with an annual enrollment of approximately 2,200 students. The SON offers bachelor’s, master’s, and doctoral degrees that prepare scholars for a lifetime of intellectual inquiry.

**Required Education**
- Bachelor’s degree required.
- Master’s degree or equivalent education and experience.

**Required Experience**
- Two years of experience in a client-based, service-oriented environment.
- Demonstrated ability to manage multiple complex priorities and systems.
- Teamwork in a fast-paced, high-change environment.
- Higher education experience preferred.

**Primary Duties/Essential Functions**
- Resources_
- Support and improve the systems and processes for managing the school’s technology and human resources.
- Assist in the facilitation of infrastructure/technology that supports SON programs and operations across multiple sites in Southern California.
- Assist the intricate administration of the processes and systems that assist the collection of faculty data and related reports, onboarding, BRN approval for faculty, faculty development activities, and assist with all other faculty affairs.
- Assists in preparing a comprehensive set of management reports that will meet internal and external reporting requirements (i.e., board reports, comparative data sets, departmental performance, etc.).
- Compliance_
- Strengthen the processes used to collect, manage, and analyze data we utilize for accreditation and administration. Some of our accrediting bodies include the Western Association of Schools and Colleges (WASC), the Commission on Collegiate Nursing Education (CCNE), and the California Board of Registered Nursing (BRN).
- Partner with and support leaders to generate and communicate APU and SON policies.
- Participate in compliance-related efforts.
- Information_
- Participate in the management of communications for the Office of the Dean and Operations to our students, faculty, adjuncts, staff, and community members.
- Deliver accurate and timely information to our community utilizing our support center, help center, and school websites.
- Participate and support the management of several systems for SON faculty workload assignments, Operations ticket systems, and websites that distribute information to the school and its students.
- Manage and support the digital and physical information infrastructure.
- Generate reports that inform leaders on key strategic decisions.
- Personnel_
- Manage the systems that move applicants through the hiring phase and onboarding.
- Manage and support the processes of the Teaching Assignment Management System (TAMS), faculty workloads, and adjunct contract generation.
- Support the roles of full-time faculty, adjunct faculty, staff, and student employees.
- Budget and Requisition_
- Support the purchasing process and submit purchase requisitions for the college.
- Review expense reports and provide Concur support to faculty and staff.
- Process and track purchase orders, invoices, and independent contractors.
- Events_
- Partner in the production and execution of events with up to 1,000 guests.
- Act as the Office of the Dean’s liaison with university services for special events, including Information Technology, Facilities, and Catering.
- General_
- Provide suggestions for process and system improvements that increase efficiency or effectiveness.
- Provide administrative support, take minutes, and coordinate meetings as needed.
- Support school activities that may include evening and weekend assignments.
- Manage sensitive and confidential file systems in both digital and physical formats.
- Responsible for daily electronic timekeeping as it applies to the scope of this position.
- Support, affirm, and sustain the beliefs, values, and mission of the university in all facets of one's role and through the university's daily living expectations.
- Regular, punctual attendance as required by the supervisor based on department needs.
- Performs other duties as assigned by the supervisor.

**Skills**
- Demonstrates the ability to prioritize work and meet deadlines while working in a service-oriente