Program Coordinator

4 weeks ago


Brooklyn, United States TWU Local 100-NYCT Training & Upgrading Full time

***:
TWU Local 100 - NYCT Training and Upgrade Fund is seeking a dynamic Program Coordinator to join our team. We are looking for a tech-savvy individual with high proficiency in program coordination, administrative support, and communications. We seek an individual with strong business knowledge in the non-profit management, education, or public sector is preferred. The Program Coordinator role exists to promote ongoing member communication, participation, and certification in the courses and programs provided by the Fund.

**GENERAL RESPONSIBILITIES**:

- Register members for courses, conduct individual information sessions and prepare course certificates for members
- Provide members with course information and answer member questions on Fund programs
- Conduct intake assessments for members, monitor attendance and waiting list(s), and mail information to members
- Coordinate all aspects of the Transit Certificate Program.
- Answer member questions, conduct orientation, and prepare course certificates upon completion.
- Communicate (written and verbal) with Murphy Institute on program needs.
- Audit classes throughout the program.
- Support creation of course catalogs and design flyers for Fund programs and courses each semester
- Assist with classroom and instructor set-up including print notes and provide access to classroom material.
- Assist team members of the Fund with other necessary or time-sensitive duties.
- Provide reception desk coverage for scheduled evening courses.
- Coordinate with Fund’s Director, TUF Program team to ensure brand consistency across all communication, digital or print.

**QUALIFICATIONS**:

- College Degree and three years of related work experience
- Moderate understanding of union member needs and workforce training
- Strong communication skills and positive customer service attitude
- Effective time management and ability to follow-up with members in a timely manner
- High level of responsibility and fast learner
- Moderate proficiency in Microsoft Office and prior experience with a member database system
- Ability to maintain the confidentiality of member information

**PHYSICAL REQUIREMENTS**:
The position requires the ability to travel locally between venues, and light lifting when assisting team members during classroom set-up. The physical requirements for the daily administrative responsibilities of the position are considered normal and standard of an office setting (i.e. printing, typing, answering phones, etc.)

**ADDITIONAL INFORMATION**:
The physical environment requires the employee to work primarily in and outside the office setting and may not follow a traditional M-F, 9 am - 5 pm schedule. This individual will occasionally be requested to visit educational institutions offsite and work overtime and weekends for scheduled or special program events.

Pay: $19.23 - $25.11 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Overtime
- Weekends as needed

**Education**:

- Associate (preferred)

Work Location: In person



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