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Residential Manager

3 months ago

Round Rock, United States Western States Fire Protection Company Full time

Western States Fire Protection (WSFP) and its subsidiaries are more than a company. We are a family of unique individuals committed to our purpose, our values, and each other. And we believe in making our own luck, creating our own opportunities. WSFP accomplishes this by constantly innovating, finding ways to create new value and seizing new opportunities.

Protecting lives and property since 1985, WSFP and its subsidiaries specialize in Life Safety Systems. Our values are simple: integrity, quality, safety, professionalism, commitment.

**What we offer**:

- **Health, Life, Dental and Vision Insurance**:

- **Employee Assistant Program**:

- **Flex Spending (FSA) (Cafeteria Plan) and HSA**:

- **401(k) Plan - Matching up to 3%**:

- **Employee Stock Purchase Plan**:

- **Profit Sharing Plan**:

- **Paid Time Off (PTO), Parental Leave, Paid Pregnancy Medical Leave**:

- **Paid Holidays**:

- **Tuition Reimbursement**:

- **Annual Discretionary Bonus**:

- **Employer Paid Life Insurance**:

- **Gym membership reimbursement**

**Residential Manager**

This position is responsible for planning and directing the accomplishment of department objectives, as well as performs a wide variety of duties required to maintain the efficient, day to day operations of a department within a specific branch office. The Residential Manager should be a self-starter possessing time management, scheduling, sales, staff management and leadership skills and experience.

**Responsibilities**:

- Manage and lead the Residential Department in a professional manner; always looking out for the best interest of the Company
- Honor all schedules and commitments
- Provide mentorship and training to divisional team members
- Lead by example
- Hire and present quality industry professionals to customers
- Create department budgets, and manage them to maintain costs and profitability
- Create an environment of high professionalism, integrity, honesty, quality and success
- Work closely with the inspection manager to create accurate deficiency proposals for work
- Seek out new customers
- Build new customer relationships while nurturing old relationships
- Maintain an orderly departmental environment, including making sure the residential team members are maintaining departmental records and file systems in accordance with the divisional directives
- Perform employee performance reviews in accordance with company policy
- Perform special projects or other duties as assigned

**Job Qualifications**
- Strong knowledge of the Fire Protection Industry
- 10 plus years in the industry serving multiple roles as a fire sprinkler pipe fitter, inspector, service management and/or a sales role
- NICET II certification for Inspection and Testing of Water-Based Systems is preferred
- Solid working knowledge of NFPA pamphlets 13, 13R, and 13D
- Ability to read and understand construction documents including bid forms, plans, specification, contracts, purchase orders and agreements; with or without reasonable accommodation
- Familiarity with fire sprinkler hydraulic calculations
- Proven analytical thinking and problem solving skills
- A history of success in growing a market share and meeting sales goals
- Exceptional communication and presentation skills
- Strong working knowledge of Microsoft Excel, Word, PowerPoint and Outlook software programs
- Customer focused interpersonal skills and proven ability to build long term customer relationships
- A valid driver’s license; in accordance with Company policy
- Willing to pass a pre-employment drug test, background and reference check
- All qualified applicants with Western States Fire Protection Company will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin or status as a qualified individual with a disability or protected veteran._ _
- VEVRAA Federal Contractor_