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Loss Control Program Manager

3 months ago

Austin, United States Next Insurance Full time

**Location: Remote**

NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.

Simply put, wherever you find small businesses, you'll find NEXT.

Since 2016, we've helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We're backed by industry leaders in insurance and tech, and we still have room to grow — that's where you come in.

We're looking for a talented, passionate **Loss Control Program Manager** to join our team. This is a highly visible and important position with the primary goal of building and then leading a scalable Loss Control/Accident Prevention Services program. You will initially be a team of one (managing external vendors), but will design and build out a program beginning in 2025.

**What You'll Do**:

- Plan, direct, and control activities of third party Loss Control and Accident Prevention Services partners in accordance with organizational policies and procedures.
- Evaluating current practices and introducing improvements.
- Establish best practices for loss control and accident prevention.
- Creating training materials or courses for the insured to participate in to drive down losses.
- Provide management technical advice and assistance in establishing organizational policies of assigned authority.
- Responsible for the quality and quantity of work produced by third party loss control consultants.
- Scope includes Loss Control for General Liability, Professional Liability, and Inland Marine and Accident Prevention Services for Workers Compensation. We may expand the scope to additional lines of business in the future.
- Coordinate with external parties to submit reporting to the State Insurance Departments
- Respond to specific questions and provide support on Technical/scientific (safety standards or operational processes), emerging liabilities.
- Support account profitability by identifying appropriate risk control services, activities, and/or interventions.
- Assist in building, maintaining, and delivering established vendor services in accordance with technical and financial requirements.
- When required, respond to customer service requests, meeting agreed upon needs and building customer relationships to support account retention.
- Communicates ideas and issues with management to reach successful agreement through innovation, creativity, and compromise.

**What We Need**:

- 5+ years experience in Loss Control and/or Accident Prevention Services at a commercial lines insurance carrier.
- While people management experience is not critical for year one, potential and desire to ultimately manage others is important.
- Teamwork - ability to develop relationships/collaborate with internal and external partners/customers.
- Certifications and/or Registrations CSP, ARM, CPCU, or other professional designation are desired.
- Strong knowledge of property loss control, safety regulations and standards, including NFPA, ICC/IBC codes, OSHA, and other relevant best-practice & regulatory standards.
- Excellent analytical and problem-solving skills.
- Strong computer skills, specifically with Google GSuite.
- Ability to communicate effectively with a variety of different personalities.
- Excellent organizational skills.
- Proficiency in data analysis and the use of relevant software tools.
- One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training._