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Medical Receptionist

4 months ago

Brooklyn, United States Sanna Full time

**Benefits**:

- 401(k)
- Health insurance
- Paid time off

Position: Medical Receptionist

**Key Responsibilities**:

- **Patient Reception and Interaction**:

- Greet and check in patients in a courteous and professional manner.
- Verify and update patient information in the electronic medical record (EMR) system.
- Handle patient inquiries and provide information regarding clinic services, policies, and procedures.
- **Appointment Scheduling**:

- Schedule and confirm patient appointments, ensuring efficient use of clinic resources.
- Coordinate appointment bookings with multiple specialties and manage changes or cancellations.
- Send reminders to patients for upcoming appointments.
- **Administrative Duties**:

- Answer incoming calls, direct them to the appropriate staff, and take messages as needed.
- Manage patient flow in the waiting area, ensuring mínimal wait times and a comfortable environment.
- Assist with the preparation and maintenance of patient files and medical records.
- Process patient payments, issue receipts, and manage billing inquiries.
- **Communication and Coordination**:

- Liaise with medical staff and departments to ensure seamless patient care.
- Communicate effectively with patients and their families, addressing their concerns and needs.
- Assist with the coordination of specialist referrals and follow-up appointments.

**Qualifications**:

- High school diploma or equivalent; additional certification in medical administration is a plus.
- Proven experience as a receptionist or in a similar role, preferably in a medical setting.
- Proficiency in using electronic medical records (EMR) systems and office software (e.g., MS Office).
- Excellent organizational and multitasking abilities.
- Strong interpersonal and communication skills.
- A friendly and professional demeanor with a focus on patient care.

**Working Conditions**:

- Full-time position with occasional extended hours depending on clinic needs.
- Fast-paced environment requiring high levels of interaction with patients and staff.
- Compliance with health and safety regulations and confidentiality policies.

**Why Join Us**:

- Opportunity to work in a dynamic, supportive, and collaborative environment.
- Competitive salary and benefits package.
- Chance to contribute to high-quality patient care in a reputable multispecialty clinic.