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Front Desk Agent

4 months ago

Falmouth, United States Inn on the Square Full time

Front Desk Agent

We are looking for applicants to join our Front Desk Team for a boutique hotel The Front Desk Agents will be the lasting, first impression, for each guest staying at our hotel. We are looking for friendly, polite, and courteous applicants who will provide prompt and efficient customer service to our guests.

**Starting Rate of Pay - $20.00 per hour**

**Our Hotel offers fantastic benefits**
- A pay increase just after 90 days of employment, and an additional increase every year after
- Medical/dental/vision/life/ADD/LTD insurance after 60 days for Full Time Staff
- 401(k) plan with a company match
- Complimentary overnight stays at our beautiful hotels
- Paid time off/ vacation time
- Employee referral incentives
- Employee of the Month incentive
- Staff Appreciation Week

**Year-round Full Time & Part Time positions available. No previous experience required.**
- We provide paid training.
- **Preferred**:Customer service/hotel experience

**Shifts**: Full Time position must be available to work _both_ 7am-3pm and 3pm-11pm shifts (including weekends), 11pm-7am as needed.

**Opportunity**
- **Full Time & Part Time **position available. **(Full Time must be fully flexible to work both 7am-3pm and 3pm-11pm shifts including weekends)**:

- **Responsibilities** include providing a high level of customer service to each guest staying at the hotel, completing the check-in/ check-out process, booking reservations, answering phone calls, providing recommendations on things to do and places to go in the local area, answering any guest inquires, etc.
- **Competitive hourly pay rate** with opportunities to earn advancement, incentives, overtime, employee referral incentives, etc.

**Next Steps**
- Visit the Inn on the Square
- 40 North Main Street, Falmouth MA, 02540

**Job Types**: Full-time, Part-time

Pay: From $20.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Every weekend
- Holidays
- Monday to Friday
- Weekends as needed

Work setting:

- In-person

Ability to Commute:

- Falmouth, MA 02540 (required)

Ability to Relocate:

- Falmouth, MA 02540: Relocate before starting work (required)

Work Location: In person