Current jobs related to Front Desk Lead - Falmouth - Ophthalmic Consultants of Boston

  • Hotel Front Desk Representative

    1 month ago

    Falmouth, Massachusetts, United States The Coonamessett Full time

    Hotel Front Desk AgentWe're seeking a professional and welcoming Hotel Front Desk Agent to provide exceptional service to our guests at The Coonamessett.You'll be responsible for greeting and checking in guests, managing their information, and answering inquiries to ensure a memorable stay with us.The ideal candidate possesses excellent communication skills,...

  • Hotel Front Desk Agent

    3 days ago

    Falmouth, Maine, United States The Coonamessett Full time

    Job Title: Hotel Front Desk AgentJob Summary: We're seeking a skilled Hotel Front Desk Agent to provide exceptional guest experiences at our Cape Cod Inn.Key Responsibilities:* Greet and check-in guests, manage their information, and distribute keys and room assignments* Field customer complaints and resolve issues promptly* Work with the housekeeping staff...

  • Hotel Front Desk Representative

    1 month ago

    Falmouth, Massachusetts, United States The Coonamessett Full time

    We are seeking a highly skilled and professional Hotel Front Desk Agent to provide exceptional service to our guests at The Coonamessett hotel.The ideal candidate will possess excellent communication skills, a strong work ethic, and a commitment to delivering outstanding guest experiences.Key Responsibilities: Greet and check-in guests, distribute keys and...

  • Hotel Front Desk Receptionist

    1 month ago

    Falmouth, United States The Coonamessett Full time

    Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...

  • Front Desk Supervisor

    4 months ago

    North Falmouth, United States Sea Crest Beach Hotel Full time

    Overview Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform...

  • Front Desk Supervisor

    5 months ago

    North Falmouth, United States Sea Crest Beach Hotel Gallery Full time

    Overview: Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform...

  • Customer Service Ambassador

    2 weeks ago

    Falmouth, Massachusetts, United States Planet Fitness Full time

    Join Planet Fitness as a Member Services RepresentativeWe're seeking a friendly and approachable individual to join our team as a Member Services Representative. As a key member of our front desk team, you'll be responsible for providing exceptional customer service to our members and guests.Key Responsibilities:Provide a warm and welcoming experience for...

  • Office Manager

    3 days ago

    Falmouth, Maine, United States Community Health Center of Cape Cod Full time

    Job Summary:As the Office Manager at Community Health Center of Cape Cod, you will oversee the daily operations and workflows of our offices, supporting our Mission, Vision, and Values. This role is responsible for supervising patient access staff, managing provider schedules, and ensuring patients have access to appointments. You will also be responsible...

  • Patient Service Specialist

    4 weeks ago

    Falmouth, United States Saco Bay PT Full time

    Overview: Position: Patient Service Specialist Location: Falmouth, ME Type of Employment: Fulltime Schedule: Weekdays (2 Evenings until 6:30) Compensation: Starting at $17/hour (Pending experience) When patients enter our outpatient physical therapy center in Falmouth, we want them to have an exceptional experience starting at the front desk. Thats where you...

  • Member Services Representative

    4 months ago

    Falmouth, United States Planet Fitness - Portland ME Group Full time

    Benefits: Flexible schedule Health insurance Paid time off Training & development Are you interested in fitness and wellness?Join our team at Planet Fitness! Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" experience. We thrive...

  • Administrative Director

    4 days ago

    Falmouth, Massachusetts, United States Community Health Center of Cape Cod Full time

    As the Administrative Director at Community Health Center of Cape Cod, you will oversee the daily operations and workflows of our offices, supporting our Mission, Vision and Values.Key Responsibilities:Supervise patient access staff supporting primary care, behavioral health and gynecology services, including staff hiring, training, scheduling and ongoing...

  • Member Services Representative

    2 weeks ago

    Falmouth, United States Planet Fitness Full time

    Benefits: Flexible schedule Health insurance Paid time off Training & development Are you interested in fitness and wellness? Join our team at Planet Fitness! Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" experience. We thrive on friendliness and...

  • Cash Management Services Teller

    4 weeks ago

    Falmouth, Maine, United States Loomis US Full time

    Cash Management Services Teller Job DescriptionAs a Cash Management Services Teller at Loomis US, you will play a critical role in ensuring the safe and secure preparation and processing of cash, coin, and check deposits for our customers.Responsibilities:Verify and process deposits using specialized counting equipment and procedures.Separate and count...

  • Travel CT Tech in Falmouth, MA

    2 weeks ago

    Falmouth, United States Aya Healthcare Full time

    Aya Healthcare has an immediate opening for the following position: CT Tech in Falmouth, MA. We’ll work with you to build the healthcare career of your dreams. Whether you want a job close to home or across the country, we’ve got you. Job Details: Pay: $2932.47/week - $3125.27/week Assignment Length: 13-week assignment Shift: 5, 8-Hour 11:00 - 19:30...

  • Travel Echo Tech in Falmouth, MA

    2 days ago

    Falmouth, United States Aya Healthcare Full time

    Aya Healthcare has an immediate opening for the following position: Echo Tech/Cardiac Sonographer in Falmouth, MA. We’ll work with you to build the healthcare career of your dreams. Whether you want a job close to home or across the country, we’ve got you. Job Details: Pay: $2240.17/week - $2458.07/week Assignment Length: 13-week assignment Shift: 5,...

  • Part Time Nabisco Merchandiser

    2 weeks ago

    Falmouth, Massachusetts, United States Mondelez International Full time

    Job DescriptionAs a Part Time Nabisco Merchandiser, you will be responsible for merchandising and selling Mondelēz International's snack products to retailers in the Wareham, MA area.Key Responsibilities:Represent Mondelēz International in front of in-store employees and work closely with sales representatives to optimize visibility of Mondelēz products...

  • Ultrasound Tech

    2 weeks ago

    East Falmouth, Massachusetts, United States Aya Healthcare Full time

    Aya Healthcare Offers Exciting Opportunities for Ultrasound TechniciansWe're seeking experienced Ultrasound Technicians to join our team at Aya Healthcare. As a leading healthcare staffing company, we offer a wide range of opportunities for professionals like you.Job Details:Pay: $2451.27/week - $2644.47/weekAssignment Length: 13-week assignmentShift: 5,...

  • Travel CT Tech in Falmouth, MA

    1 month ago

    East Falmouth, United States Aya Healthcare Full time

    Aya Healthcare has an immediate opening for the following position: CT Tech in Falmouth, MA.We’ll work with you to build the healthcare career of your dreams. Whether you want a job close to home or across the country, we’ve got you.Job Details:Pay: $2936.07/week - $3125.27/weekAssignment Length: 13-week assignmentShift: 5, 8-Hour 11:00 - 19:30At least...

  • Travel MRI Tech in Falmouth, MA

    2 days ago

    East Falmouth, United States Aya Healthcare Full time

    Aya Healthcare has an immediate opening for the following position: MRI Tech in Falmouth, MA.We’ll work with you to build the healthcare career of your dreams. Whether you want a job close to home or across the country, we’ve got you.Job Details:Pay: $2651.59/week - $2844.55/weekAssignment Length: 13-week assignmentShift: 3, 12-Hour 06:30 - 19:00At least...

  • Travel Ultrasound in Falmouth, MA

    2 weeks ago

    East Falmouth, United States Aya Healthcare Full time

    Aya Healthcare has an immediate opening for the following position: Ultrasound Tech - General in Falmouth, MA.We’ll work with you to build the healthcare career of your dreams. Whether you want a job close to home or across the country, we’ve got you.Job Details:Pay: $2451.27/week - $2644.47/weekAssignment Length: 13-week assignmentShift: 5, 8-Hour 08:00...

Front Desk Lead

2 months ago

Falmouth, United States Ophthalmic Consultants of Boston Full time
Job DescriptionJob Description

Are you a team player, energized by superb patient care and impressed by efficient operations of a world-class health care provider? Would you like a career that will fuel your passion and offer growth opportunities? We are looking for highly motivated individuals who thrive in a fast-paced environment and have a passion for providing outstanding customer service We are currently looking for Front Desk Lead for our Falmouth office with travel to Sandwich and Wareham as needed. The schedule is Monday Through Friday 8-4:00PM.  

Ophthalmic Consultants of Boston (OCB) is a world-renown provider of eye care services.  Over the years we have trained hundreds of curious and capable individuals to become subject matter experts in the field of Ophthalmic services.  Our professionals have grown their careers within our practice and beyond. We are excited and ready to help other professionals grow their careers. Can we help you with yours?

The Front Desk Lead will be responsible for upholding OCB values of outstanding patient care, Unity, Ethics & Integrity, Fairness, Operational Excellence, and Fiscal Responsibility.

Summary of Responsibilities: 

Exercises general supervision over front desk staff and performs daily front desk activities.  Works with management, clinical, physicians and administrative staff to ensure that organization policies and workflows are followed. Responsible for the smooth and efficient operation of the front desk assuring patient needs are anticipated, addressed, and managed in a timely and appropriate fashion.
 

Examples of Duties:

  • Oversees the entire front desk process and staff.  This includes patient check-in/check-out, patient registration, insurance updates and scheduling appointments. 
  • Responsible for the day-to-day duties of front desk and concierge staff.  This includes adjusting lunches and seating arrangements to accommodate the patient’s volume and flow.
  • Assists Revenue Cycle Supervisor or Regional Business Manager in training or mentor of assigned staff and direct liaison between FD staff and management.
  • Communicating to staff any work-related issues that may arise daily (i.e., problems with registrations, not checking patients into the system, not scheduling appointments properly...)
  • Mentors and develops skills of FD staff; assigns duties to manage patient schedules (DARS); ensuring that all patient appointments are reviewed and prepped accordingly.
  • Helps staff to determine appropriate copay amounts owed, coverage benefits, restricted plans and in/out of network benefits to determine patient responsibility/coverage; to ensure that OCB meets all payers’ regulatory requirements.
  • Ensures proper training for all new front desk employees as well as on-going training as necessary for current staff members.
  • Help lead the FD staff to optimize staff productivity and service; resolve workplace problems of team and processes.
  • Promotes a strong productive team environment; is a role model; creates a lead by example role model characterized by honesty, trust, respect, and open communication.   

Education and Experience: 
 

  • 2-3 years of medical front office experience preferred.
  • 2-3 years Supervisory/training experience preferred.
  • High school diploma or equivalent required.
  • Associate or bachelor’s degree preferred.
  • Knowledge of insurance and billing software
  • Understanding of insurance and billing practices
  • Electronic medical record (Epic highly preferred), computer software applications experience
  • Demonstrated experience prioritizing and multitasking in fast paced environment.
  • Exceptional leadership and customer service skills

OCB offers industry leading benefits including:

  • Medical & dental insurance (starts on the 1st day of employment)
  • 401(k) plan with Company match
  • Company paid Life Insurance
  • Company paid Long Term Disability
  • Eye care discounts
  • Generous Paid Time Off and Paid Holidays

To learn more about OCB, please visit our website at www.eyeboston.com

Powered by JazzHR

iVIpXDXFKH