Customer Service Representative
2 weeks ago
We are seeking a skilled Guest Service Agent to join our team at Sea Crest Beach Hotel Gallery. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our guests.
Key Responsibilities- Provide warm and welcoming service to guests, responding to their needs and resolving any issues in a timely and professional manner.
- Register and assign guests to hotel rooms, ensuring accuracy and attention to detail.
- Process payments, handle cash and credit transactions, and maintain a high level of accuracy.
- Make and confirm reservations, ensuring that guest requests are met and exceeded.
- Respond to guest requests and resolve any issues in a timely and professional manner.
- Work collaboratively with the front desk team to ensure seamless communication and a high level of guest satisfaction.
- High school diploma or equivalent required.
- Previous customer service experience or equivalent training required.
- Knowledge of PMS systems preferred.
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
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Customer Service Representative
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East Falmouth, Massachusetts, United States Stop & Shop Full timeAbout UsAt Stop & Shop, we strive to create a workplace where diversity and inclusion thrive. Our goal is to provide a culture where all associates feel valued, respected, and empowered to contribute their best work.Our CommitmentWe are committed to breaking down barriers and fostering a sense of belonging among our associates. We believe that by working...
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Guest Service Representative
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North Falmouth, Massachusetts, United States Sea Crest Beach Hotel Gallery Full timeJob SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Sea Crest Beach Hotel Gallery. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming greetings to guests, registering and...