Business Process Analyst

6 days ago

Salem, United States The CCS Companies Full time

The CCS Companies, a leader in Business Process Outsourcing, is currently looking to hire a Business Process Analyst. The Business Process Analyst will evaluate, measure, document, and monitor business processes. This individual will be responsible for designing and implementing integrated test plans/models along with executing these processes.

**Why Work for CCS?**
- **Generous Paid Time Off Package of 3 weeks **to start, _**PLUS**_ you will receive an extra 1 week after 2 years for a total of **4 weeks PTO**
- **No wait period on benefits for all new hires** You will be eligible on your first day Blue Cross/Blue Shield Health and Dental Package, Vision and FSA options.
- **Excellent Employee Referral program** - make an extra **$1500 **referring great people
- Competitive Wage and Recognition Programs, 401k with employer contributions, paid training, tuition reimbursement and so much more

**ESSENTIAL FUNCTIONS**:

- Evaluate business processes, anticipate requirements, uncover areas for improvement and develop/implement solutions
- Develop test plans and create test cases based on business requirements
- Perform User Acceptance Testing and communicate results
- Document test case execution, test results and defects in detail
- Facilitate meetings with the Business and development teams to understand requirements
- Enter non-conformances for items found outside the assigned task
- Schedule and prioritize work and activities to meet target schedule and quality objectives
- Stay up-to-date on the latest process/IT advancements
- Ensure solutions meet business needs and requirements
- Updating, implementing and maintaining procedures and documentation

**QUALIFICATIONS**:

- Experience and understanding of a wide variety of analytical processes, tools, and approaches.
- Demonstrate business acumen with a deep knowledge and understanding of business issues, priorities, goals, and strategy is necessary.
- Demonstrate ability to effectively communicate and collaborate across all levels of the organization is necessary for success.
- Excellent organizational and time management skills.
- Must be a self-starter, versatile, and capable of performing work independently.
- Experience with MS Office including Excel, Word, Outlook and text editor
- Ability to use problem solving skills effectively
- Coachability: Being receptive to feedback, willing to learn, embracing continuous improvement and is receptive and responsive to change.
- Quality Assurance/User Acceptance Testing experience preferred in a business process environment.
- FACS/Ontario Systems/Diver Platform experience is a plus.
- Ability to maintain a predictable and consistent full-time work schedule.

**EDUCATION REQUIREMENTS**:

- College Degree Preferred

The CCS Companies is an Equal Opportunity Employer
This document is considered CCS Proprietary and Confidential

Pay: $45,000.00 - $55,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- On-site gym
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance

Schedule:

- Monday to Friday

**Education**:

- High school or equivalent (required)

Ability to Commute:

- Salem, NH 03079 (required)

Ability to Relocate:

- Salem, NH 03079: Relocate before starting work (required)

Work Location: In person

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