Business Systems Analyst

OHCS commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer and encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Our Vision is that all Oregonians can pursue prosperity and live free from poverty.

Our Mission is to provide stable and affordable housing and engage leaders to develop integrated statewide policy that addresses poverty and provides opportunity for Oregonians.

Our Core Values:  Collaboration – Compassion – Equity – Integrity – Leadership – Transparency.

• Working Condition: Hybrid > This position has some requirements for in-person work.

• This position is permanent, full time, and represented by SEIU.

• Per the SEIU CBA for OHCS represented positions, applicants who are current OHCS employees will be considered and interviewed before external applicants.

• This recruitment will be used to establish a list of qualified applicants to fill the current vacancy and may be used to fill future vacancies as they occur.

• REQUIRED: Attach your most up-to-date Resume. Maximum 2 pages. Please ensure your Workday profile matches your submitted resume.

• REQUIRED: Attach a 1-page Cover Letter to the hiring manager, Liana Webb, that demonstrates how you meet the “Desired Attributes” for this position.

• A Cover Letter that does not meet the required criteria will be graded as ineligible.

The primary purpose of this position is to analyze business processes, identify technology solutions, and develop implementation plans that support the business program areas.

Business process analysis typically involves a detailed review of business processes, controls, and constraints, focusing on needed changes or identified opportunities. Often these changes are related to new legislation, updated security considerations, changing technology architecture, efficiency opportunities, or shifting business environments. This work involves frequent, complex communication with business leaders and subject matter experts. It may include business process modeling, procedure documentation, customer journey analysis, flowchart creation, etc.

The identification of technology solutions involves researching industry products, peer implementations, enterprise standards, and agency technical architecture. Solution appropriateness and availability is often informed by statewide contracts, security limitations, budgets, and architectural conformance.

Implementation planning typically involves the development of business cases, project charters, and other complementary project plans. This work often occurs in collaborations with internal partners such as the agency program sections, Procurement office and Project Management Office (PMO) and with external partners such as the Enterprise Information Services (EIS) Project Portfolio Performance (P3), and Cyber Security Services.

The Business Analyst also works with the CIO, Senior Business analyst and Senior Systems Analyst to assist in Information Services short and long-range planning work such as strategic planning, Disaster Recovery/Continuity of Operations (DR/COOP) analysis, EIS mission critical IT application portfolio reporting, and EIS oversight assessments.

(a)          Five (5) years of information systems experience in:

Business process analysis, creating business cases and developing processes for systems. Must have experience in application support and documentation. Must understand and be able to facilitate requirements gathering. Experience with vendor management. Possess a high level of communication and problem-solving skills. Proven ability to coordinate process design from problem statement to system implementation. Have a CBAP certification or be willing to obtain one.

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(b) An Associate's degree in Computer Science, Information Technology,

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completion of a two (2) year accredited vocational training program in information technology or related field;

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three (3) years of information systems experience in:

Business process analysis, creating business cases and developing processes for systems. Must have experience in application support and documentation. Must understand and be able to facilitate requirements gathering. Experience with vendor management. Possess a high level of communication and problem-solving skills. Proven ability to coordinate process design from problem statement to system implementation. Have a CBAP certification or be willing to obtain one.

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(c)  A Bachelor's degree in Information Technology, Computer Science, or related field

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one (1) year of information systems experience in:

Business process analysis, creating business cases and developing processes for systems. Must have experience in application support and documentation. Must understand and be able to facilitate requirements gathering. Experience with vendor management. Possess a high level of communication and problem-solving skills. Proven ability to coordinate process design from problem statement to system implementation. Have a CBAP certification or be willing to obtain one.

To request a copy of the position description, please contact:

The most competitive candidates will possess the following attributes, experience, and knowledge:

• Facilitates meetings to ensure that all requirements are articulated well and explicitly stated as well as influence stakeholders to arrive to a decision without authority.

• Excellent attention to details and strong analytical skills.

• Communicates clearly, concisely, and effectively, both orally and in writing, with technical and non-technical individuals and possesses the ability to appreciate and empathize with the stakeholders’ situation.

• Establishes and maintains effective working relationships with those contacted in the course of work including excellent interpersonal skills and the ability to work in a small team environment and adapt to changing conditions with multiple competing priorities.

• Demonstrated awareness of race and social justice, including the ability to positively influence equity, diversity, and inclusion in the workplace.

You will become part of an innovative and strategic group of professionals and enjoy a competitive salary and benefits package

• A positive environment that offers opportunities for career growth and cross-training.

• An agency that supports and encourages work/life balance and overall wellness.

• including, employer-paid health insurance, vacation, and sick leave, eleven paid holidays, three paid personal days, flexible spending accounts, and an employer contribution retirement plan ().

• The posted salary range is the total possible range for the classification. Candidates are screened through a Pay Equity process that evaluates various factors. Please see the website for more information.

• Current State of Oregon employees: Apply via your employee Workday account.

• External applicants: View this . A PDF is also available by .

• REQUIRED: Attach your most up-to-date Resume. Maximum 2 pages. Please ensure your Workday profile matches your submitted resume.

• REQUIRED: Attach a 1-page Cover Letter to the hiring manager, Liana Webb, that demonstrates how you meet the “Desired Attributes” for this position.

• A Cover Letter that does not meet the required criteria will be graded as ineligible.

If you have questions about the job announcement, or need an alternate format to apply, please contact the HR Solutions Inbox at:

*These dates are approximate and may change. *

• Recruitment Closes: 07/14/2024
• Recruiter Screening for Minimum Qualifications: On-going
• Hiring Manager Screening for Requested Skills: On-going
• 1st Round of Interviews: Week of 07/22/2024
• 2nd Round of Interviews: (if needed)
• Anticipated Start Date: 08/19/2024

Oregon Housing and Community Services (OHCS) is Oregon’s housing finance agency. We provide financial and program support to create and preserve opportunities for quality, affordable housing for Oregonians of lower and moderate income. Our vision is that all Oregonians can pursue prosperity and to live free from poverty. Across Oregon, housing has emerged as a paramount concern. The lack of available housing, high rents and high home prices are driving rapid increases in housing instability and homelessness. The data is clear: too many Oregonians are without a safe, stable, and affordable place to call home.

OHCS is placing a greater emphasis on strategic planning and the way we invest our resources. Recently, we have restructured, refocused, and reimagined our agency. Our work has led to an increased emphasis on data, research, and customer service. We are carrying that effort forward with the . The plan articulates the extent of Oregon's housing problem and what we can do to address it. OHCS committed to the Housing Stability Council and our stakeholders that the plan will be responsive to the needs of the state.

OHCS released its to update the agency’s significant progress in meeting the goals outlined in the 2019 Statewide Housing Plan. We are now more than halfway into the five-year plan.

To learn more about Oregon Housing and Community Services, visit our website:

The Information Technology Section of the Central Services Division is responsible for maintaining, modernizing, and developing information technology systems and infrastructure for the agency. It provides critical strategic, project management support and operational support for all other areas of the agency. In addition, Information Services partners with the agency units to ensure programs are effective, efficient, and are engaged in best practices.

• If you need a reasonable accommodation under the Americans with Disabilities Act (ADA), have questions or need assistance with the application process, please send your request to and include the job requisition number.

• The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95%. Please review the page for more details.

• Please save a copy of this job announcement for reference as it may not be available to view after the job closes.

• Finalists will be subject to a computerized criminal history check. Adverse background data may be grounds for immediate disqualification.

• Work Authorization: OHCS does not offer visa sponsorship now or in the future. If hired, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States.

• Veteran’s Preference: Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: .