Eligibility & Referrals Specialist

3 weeks ago

Norfolk, United States The US Oncology Network Full time

Overview:
Employment Type : Full Time

**In Office Position**

Benefits : M/D/V, Life Ins., 401(k), PTO, Paid Holidays

Norfolk, Virginia

Pay Range: $17-$22 hourly

**JOB SCOPE**:Under general supervision, is responsible for payer and patient account balances being paid timely and remaining current. Performs collection activities such as monitoring delinquent accounts, contacting patients for account payment, resolving billing problems, and answering routine and non-routine account inquiries. Follows standard procedures and pre-established guidelines to complete tasks. Supports and adheres to The US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and The US Oncology's Shared Values
**The US Oncology Network **is a thriving organization that fosters forward-thinking, advancement opportunities, and an inspired work environment. We continuously look for top talent who will continue to propel our organization in the right direction and celebrate new successes **Come join our team in the fight against cancer**

**About US Oncology**

**Responsibilities**:
**ESSENTIAL DUTIES AND RESPONSIBILITIES
- Monitors delinquent accounts and performs collection duties
- Reviews reports, researches and resolves issues
- Reviews payment postings for accuracy and to ensure account balances are current
- Works with co-workers to resolve insurance payment and billing errors
- Monitors and updates delinquent accounts status
- Recommends accounts for collection or write-off
- Contacts patients to secure past due balances, verifies patient demographics and insurance providers, updates information in systems, and documents conversations.
- Answers patient payment, billing, and insurance questions and resolves complaints.
- Contacts patients to secure past due balances, verifies patient demographics and insurance providers, updates information in systems, and documents conversations
- Answers patient payment, billing, and insurance questions and resolves complaints
- May refer patients to Patient Benefits Representative to set up payment plans
- Maintains credit balances of patients and payors ensuring timely refunds within government guidelines/regulations
- Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regard to patient records
- Performs other duties as requested or assigned

Qualifications:
**MINIMUM QUALIFICATIONS**
- High School diploma or equivalent required
- Minimum two (2) years combined medical billing and payment experience required
- Demonstrate knowledge of state, federal, and third party claims processing required
- Demonstrate knowledge of state & federal collections guidelines
- Must successfully complete required e-learning courses within 90 days of occupying position

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

WORK ENVIRONMENT: The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require mínimal travel by automobile to office sites.

  • Eligibility & Referrals Specialist

    1 month ago

    Norfolk, United States The US Oncology Network Full time

    Overview: Employment Type : Full Time In Office Position Benefits : M/D/V, Life Ins., 401(k), PTO, Paid Holidays Norfolk, Virginia Pay Range: $17-$22 hourly JOB SCOPE: Under general supervision, is responsible for payer and patient account balances being paid timely and remaining current. Performs collection activities such as monitoring delinquent...

  • Eligibility & Referrals Specialist

    4 weeks ago

    Norfolk, United States The US Oncology Network Full time

    Overview: Employment Type : Full Time In Office Position Benefits : M/D/V, Life Ins., 401(k), PTO, Paid Holidays Norfolk, Virginia Pay Range: $17-$22 hourly JOB SCOPE: Under general supervision, is responsible for payer and patient account balances being paid timely and remaining current. Performs collection activities such as monitoring delinquent...

  • Referral Specialist

    3 weeks ago

    Norfolk, United States Childrens Hospital of The Kings Daughters Full time

    **GENERAL SUMMARY** - The Referral Specialist (MSW, MsED, MA) reports to the Practice Manager II and designated Clinical Supervisor. **ESSENTIAL DUTIES AND RESPONSIBILITIES**- Triages and schedules referrals for mental health service line. Inputs referrals to database and tracks referrals. May provide evidence based mental health services and clinical...

  • Referral Coordinator

    4 weeks ago

    Norfolk, United States Eastern Virginia Medical School Full time

    Overview: Responsible for obtaining authorizations for all assigned OBGYN divisions and locations. Responsible for performing Medical Receptionist job responsibilities as needed. **Responsibilities**: **Authorization Coordinator** - Review schedule and obtain prior-authorizations. - Review schedule and obtain retro-authorizations. - Review schedule and...

  • Center of Excellence License-Eligible Clinician

    2 months ago

    Norfolk, United States Child & Family Services of Eastern Virginia Inc Full time

    Job DescriptionJob DescriptionDescription:The Up Center is committed to partnering with children, families, and communities to improve lives and outcomesthrough prevention, intervention, and support services.POSITION: Outpatient Clinician - Center of ExcellenceSUPERVISOR: Associate Director of Outpatient Counseling ServicesSUPERVISEES: NoneFLSA STATUS:...

  • Center of Excellence License-Eligible Clinician

    4 weeks ago

    Norfolk, United States Child & Family Services of Eastern Virginia Inc Full time

    Job DescriptionJob DescriptionDescription:The Up Center is committed to partnering with children, families, and communities to improve lives and outcomesthrough prevention, intervention, and support services.POSITION: Outpatient Clinician - Center of ExcellenceSUPERVISOR: Associate Director of Outpatient Counseling ServicesSUPERVISEES: NoneFLSA STATUS:...

  • Electrophysiology Specialist

    1 month ago

    Norfolk, United States Sentara Healthcare Full time

    City/State Norfolk, VA Overview Work Shift First (Days) (United States of America) Sentara Leigh Hospital is currently recruiting for an Electrophysiology Specialist located in Norfolk, Virginia Are you looking for a work family environment? We are a department with high employee satisfaction and low turn-over. The longevity of our staff proves that...

  • Electrophysiology Specialist

    4 weeks ago

    Norfolk, United States Sentara Healthcare Full time

    City/State Norfolk, VA Overview Work Shift First (Days) (United States of America) Sentara Leigh Hospital is currently recruiting for an Electrophysiology Specialist located in Norfolk, Virginia Are you looking for a work family environment? We are a department with high employee satisfaction and low turn-over. The longevity of our staff proves that...

  • Certified Peer Recovery Specialist

    1 month ago

    Norfolk, United States Master Center for Addiction Medicine Full time

    Master Center for Addiction Medicine is seeking Peer Recovery Specialists (Recovery Coaches) who want to gain valuable hands-on experience in the field of addiction medicine by coaching patients through the recovery process. "We can only keep what we have by giving it away." This role is the ultimate way to give back to others who are struggling with SUD...

  • Certified Peer Recovery Specialist

    4 weeks ago

    Norfolk, United States Master Center for Addiction Medicine Full time

    Master Center for Addiction Medicine is seeking Peer Recovery Specialists (Recovery Coaches) who want to gain valuable hands-on experience in the field of addiction medicine by coaching patients through the recovery process. "We can only keep what we have by giving it away." This role is the ultimate way to give back to others who are struggling with SUD...

  • IT Support Specialist

    2 weeks ago

    Norfolk, Virginia, United States Mode5 Trusted IT Services Full time

    **IT Support Specialist** **IT Services | Norfolk, VA | Full Time** Job Description **Job Title:** IT Support Specialist **Department:** Support **Location:** Norfolk, Virginia **Job Type:** Regular Full-Time **Who We Are:** Mode5 is a leading IT Managed Services company providing world class technology services to businesses for the past 19 years. If...

  • IT Support Specialist

    3 weeks ago

    Norfolk, United States Mode5 Trusted IT Services Full time

    **IT Support Specialist** **IT Services | Norfolk, VA | Full Time** Job Description **Job Title:** IT Support Specialist **Department:** Support **Location:** Norfolk, Virginia **Job Type:** Regular Full-Time **Who We Are:** Mode5 is a leading IT Managed Services company providing world class technology services to businesses for the past 19 years. If...

  • Medical Office Specialist

    2 weeks ago

    Norfolk, United States Eastern Virginia Medical School Full time

    **Overview**: This position is responsible for all administrative duties of the clinic. Compiles regular and special reports using established formats and procedures. Must be well organized, highly flexible, posse a keen awareness of customer service, and have the ability to multi-task and prioritize under pressure. Ability to manage and meet deadlines for...

  • Service Center Specialist

    4 weeks ago

    Norfolk, United States Northeast Community College Full time

    Posting Details Posting Details Classification Title Full Time PM Biweekly Position Title Service Center Specialist Posting Number FY17/18434SF Position Status Full-time FLSA Non-Exempt Salary and Benefits This position is in Salary Grade CS2, with a minimum salary of $19.03 per hour. The successful...

  • Warehouse Fulfillment Specialist Part Time

    3 weeks ago

    Norfolk, United States BJ's Wholesale Club, Inc. Full time

    Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, _235_ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service...

  • Field Enrollment Specialist

    1 week ago

    Norfolk, United States aquanet Full time

    Overview: We are seeking a highly motivated and experienced Enrollment Specialist to join our team. As an Enrollment Specialist, - Conduct field visits to targeted locations for consumer enrollment in our Lifeline program. - Educate and assist eligible consumers with the enrollment process. - Ensure compliance with company and regulatory guidelines for...

  • Assistive Technology Specialist

    1 week ago

    Norfolk, Virginia, United States State of Virginia Full time

    Title: Assistive Technology Specialist - #ARS00533State Role Title:Therapist IIIHiring Range: Minimum Starting Salary is $75,000 commensurate with experience.Pay Band: 5Agency: Dept for Aging & Rehab SvcsLocation: Aging & Rehab SvcsAgency Website:Recruitment Type: General Public - GDo you enjoy supporting others, working with a passionate and successful...

  • Communications Specialist

    2 weeks ago

    Norfolk, Virginia, United States Childrens Hospital of The King's Daughters Full time

    Join Our Team as a Communications Specialist at [Company Name]GENERAL SUMMARYThe Communications Specialist role involves coordinating the management of emergency patient referrals via 911 radio, telephone, and other communication systems swiftly. Responsibilities include receiving critical information from healthcare providers, triaging referrals for...

  • M&A Support Specialist

    2 weeks ago

    Norfolk, United States Xylem I LLC Full time

    Job DescriptionJob DescriptionCompany Description: Xylem Tree Experts and Kendall Vegetation Services (“Xylem Kendall”), leaders in the vegetation management industry, are private equity backed companies on an accelerated growth trajectory backed by Sterling Investment Partners. With a proven record of above market growth and multiple successful...

  • public affairs specialist

    2 weeks ago

    Norfolk, Virginia, United States Commander Navy Installations Full time

    Summary You will serve as a PUBLIC AFFAIRS SPECIALIST in the Command Group, NAVAL SUPPORT ACTIVITY, NORFOLK of NAVAL SUPPORT ACTIVITY HAMPTON ROADS. Responsibilities You will serve as a liaison between organization and media representatives and community groups. You will brief and present information to senior management. You will maintain effective...