Referral Coordinator

4 weeks ago


Norfolk, United States Eastern Virginia Medical School Full time

Overview:
Responsible for obtaining authorizations for all assigned OBGYN divisions and locations. Responsible for performing Medical Receptionist job responsibilities as needed.

**Responsibilities**:
**Authorization Coordinator**
- Review schedule and obtain prior-authorizations.
- Review schedule and obtain retro-authorizations.
- Review schedule and obtain authorizations for Global Care Fee’s for EVMS Full Care patients.
- Receive and complete assigned tasks from providers.
- Receive and complete assigned tasks from staff.
- Obtain authorizations and referrals from referring physician’s offices.
- Complete EHR tasks in accordance with Medical Group Standards.
- Communicate with patients regarding self-pay agreements.
- Communicate with patients regarding co-payments.
- Verify insurance eligibility.
- Scan documents into appropriate charts daily.
- Document authorization approval or denial in EHR.
- Document approved authorization CPT codes with authorization number in EHR.
- Compliance with Policies and Procedures within the Department of Maternal Fetal Medicine,
- OB/GYN, and EVMS Policies and Procedures.
- Performs other duties as assigned, according to the individual departmental needs.
- Authorization Coordinator also functions as a Medical Receptionist with the below listed responsibilities:_

**Medical Receptionist**
- Check in and register patients.
- Confirm and update patient registration information at each visit.
- Scan insurance card and picture ID into EMR system at each visit.
- Collect all co-pays and payments and complete cash journals daily.
- Scheduling of incoming referrals in a timely manner.
- Answering telephone in accordance with Medical Group Standards.
- Invite patients to patient portal (Follow My Health) and update status in the EHR.
- Re-invite and assist patients with FMH issues/questions.
- Provide correct labels for charts.
- Compliance with Policies and Procedures within the Department of Maternal Fetal Medicine,
- OB/GYN, and EVMS Policies and Procedures.
- Performs other duties as assigned, according to the individual departmental needs.

Qualifications:
High school diploma plus three years of relevant experience in a Health Care environment, preferably in a physician group practice. Must have a minimum of two-years’ experience as Medical Receptionist or other relevant role directly handling Medical Insurance information.

Location : Location: US-VA-Norfolk



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