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Manager, Genesis Retail Systems

4 months ago

Fountain Valley, United States Hyundai Motor America Full time

**Manager, Genesis Retail Systems & Reporting**:
**Date**:Jun 13, 2024

**Location**: Fountain Valley, CA, US, 92708

**Company**:Hyundai Motor America

At Genesis, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package.

**_It’s time you rethink what you expect from an employer._**

**Location**:

- NHQ**Purpose**:
**Major Responsibilities**:

- Cultivate and oversee for the GMA retailer reporting eco-system.
- Create and manage of the retailer reporting dashboard.
- Align internal systems to support the Genesis customer journey map.
- Support retailer-facing systems to optimize the Genesis Keystone program.
- Identify required systems that will drive systemic change and improvement across the GMA Retailer Network.
- Lead creation and implementation of the Retail Contact Report.
- Use advanced knowledge to identify need for, develop, and maintain reporting to support Genesis strategic initiatives.
- Collaborate across departments to ensure accurate information is communicated to the Genesis field team.
- Manage month-end executive sales reporting.
- Review new proposals for systems and make recommendations to GMA management.
- Exercise discretion and support corporate governance, mid-term, and long-term corporate planning as needed.
- Work with internal stakeholders (Sales, Service & Marketing) to ensure proper alignment of reporting and data.
- Support weekend business consolidation and report-out to the executive team.

**Major Responsibilities (continued)**:
**Authority**:

- Plan, KPI tracking, and high impact interventions focused on retailer management, team performance and process.

**Education**:

- ~ Bachelor’s degree required.- ~ Master’s degree a plus**Related Experience**:

- Six or more years of work experience in automotive industry (or equivalent).
- Knowledge of automotive industry: data, systems, and process focus.
- Experience with field operations and sales planning.
- Experience with developing strong, positive working relations.
- Three or more years of process improvement experience in both dealer facing and corporate environments.
- Two or more years of experience with Salesforce a plus.
- Experience with standard automotive systems (Market Master Online, Financial Statement Reporting, Lead Management dashboards, Experian Velocity, Salesforce, etc.).

**Skills/Knowledge**:

- Excellent communication skills including listening, oral and written presentation.
- Conceptual thinking & problem-solving skills.
- Ability to analyze, interpret, communicate complex information.
- Excellent time management & planning skills, ability to multitask, ability to meet deadlines in a fast paced, changing environment with shifting priorities.
- Solid work ethic with desire to contribute to achieving team goals and revenue targets.
- Knowledge on how to connect data needs with required systems and processes.
- Influencing and negotiation skills.
- Ability to collaborate on multiple cross-functional teams.
- Able to leverage experience in evaluating systems and data requirements (Sales, Service & Marketing).
- Demonstrated ability to motivate employees (direct and indirect) to achieve business objectives.
- Experience with big-data platforms.

**Certification**:

- N/A.

**Physical Requirements**:

- Normal office duties- Travel: 0% - 25%**Work Model**:

- #LI-Hybrid (60% Onsite/40% Remote)**Affiliate**:

- #Genesis**Compensation**:

- $86,800.00 - $124,000.00 Annual**Benefits**:

- Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
- Holiday Pay - the company shuts down with pay between Christmas and New Years.
- Vacation and sick time off
- Healthcare insurance (medical, dental, and vision)
- 401(K) company match
- Additional 401(K) Employer Enhanced Contribution program - eligible after 1 year of employment, in addition to the regular employer matching contribution
- Basic life insurance, short
- and long-term disability
- Mental health, wellbeing, and employee assistance program
- Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits)

**Nearest Major Market**:Orange County
**Nearest Secondary Market**:Los Angeles