Office Assistant 2 Customer Service

3 weeks ago


Bronx, United States Labor, Department of Full time

**Minimum Qualifications**

This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications.
NY HELPS Non-Competitive Minimum Qualifications:
One year of experience where most work time is spent performing various communication tasks centered on customer service, and primarily, but not exclusively, deal with the general public.

Competitive Minimum Qualifications:

Subsequent 55 B/C Qualifications:
A subsequent 55b/c appointment may be considered if you have one year of permanent or contingent-permanent service as a Grade 7 or higher determined to be similar by Civil Service and have a current Civil Service 55b/c approval letter.
Reassignment Qualifications:
Current New York State Department of Labor employee with at least one year of permanent, contingent-permanent, or 55 b/c service as an Office Assistant 2 (Calculations); if you have less than one year, you must be reachable on the current eligible list for this location, if one exists.
70.1 Transfer Qualifications:
One year of permanent or contingent-permanent as a Grade 7 or higher determined to be similar by Civil Service.

Preferred Qualifications:

- Ability to initiate and maintain relationships across a diverse set of stakeholders

**Duties Description**

Standard Duties:
As an Office Assistant 2 Customer Service, you will perform complicated clerical and office support activities that require substantive knowledge of the program and/or of the programs governing laws, rules, and regulations.

**Additional Comments**

Additional location pay is available for the following counties: Bronx, Kings, Nassau, NYC-Manhattan, Queens, Richmond, Rockland, Suffolk, and Westchester, Dutchess, Orange, and Putnam.

Telecommuting is available and can be discussed during the interview.

Some positions may require additional credentials or a background check to verify your identity.



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